topic Re: Sent items error code 3 - Host not found in ArcGIS Survey123 Questions

Sent items error code 3 - Host not found

ReneAubut — Mon, 08 Mar 2021 15:45:44 GMT

Hi, when going into the sent items folder, some of my users get this error code 3 - Host not found error. The sent items has this instance name:

if(string-length(${No_Billet})<1,concat("<font color='red'>",${Code_jour}+" - "+${uniqueID}+" "+${Camion_id}+" "+${Manifeste_id}+" "+${Site_Elimination},"</font"),concat("<font color='blue'>",${Code_jour}+" - "+${uniqueID}+" "+${Camion_id}+" "+${Manifeste_id}+" "+${Site_Elimination},"</font"))

Where i have the included fields written in red if No_Billet is empty, and written in blue otherwise

When the sent items folder finally loads, we can see that there are missing records.

Any ideas? Thanks

Re: Sent items error code 3 - Host not found

ZacharySutherby — Tue, 09 Mar 2021 23:53:31 GMT

Hello @ReneAubut,

Typically a "Host not found" error message has to do with the connection between the Field app and the Organization.

Is your survey in ArcGIS Online or ArcGIS Enterprise? If the survey is in ArcGIS Enterprise do the field users need to connect to a VPN in order to access the environment?

Thank you,

Zach

Re: Sent items error code 3 - Host not found

ReneAubut — Wed, 10 Mar 2021 12:23:33 GMT

Hi Zach, the survey is in AGO. it now has over 150,000 records but I suspect its size has nothing to do with sending records. However that size might explain the lagging and the missing records in the sent items list

Re: Sent items error code 3 - Host not found

ScottLew2 — Tue, 02 Aug 2022 20:24:20 GMT

Hi Rene,

Were you able to resolve your issue? If you did, what steps did you take?

This is a message I am getting:

Any suggestions you may have would be appreciated.

Regards,
Scott

Re: Sent items error code 3 - Host not found

ReneAubut — Wed, 03 Aug 2022 12:06:00 GMT

Not sure i remember well but i think in some cases it was users not logged in.

Re: Sent items error code 3 - Host not found

KatyMeyer — Thu, 20 Jul 2023 22:55:16 GMT

Hey Scott,

Did you happen to solve your issue? I am getting the same message popping up for one of my Surveys now.

Thanks!
Katy