topic Re: Landscape mode does not work on Mesa 3 with Android in ArcGIS Survey123 Questions

Landscape mode does not work on Mesa 3 with Android

AndyMcClary — Wed, 04 Nov 2020 16:08:40 GMT

Hi,

My organization is currently testing a Juniper Mesa 3 running Android and Survey123 will not rotate into landscape mode. Based on other answers it appears that Survey123 should be able to rotate into landscape on tablet devices such as the Mesa 3. Since the detachable keyboard only attaches in landscape orientation this makes the device essentially unusable with Survey123.

Thanks,

Andrew

Re: Landscape mode does not work on Mesa 3 with Android

Shwu-jingJeng — Wed, 04 Nov 2020 21:57:38 GMT

Hi Andy,

We recently addressed a similar issue in 3.11 field app. What version of field app did you try with Mesa3?

Could you also try 3.12 beta build from our EAC website to see if the issue still persists?

Re: Landscape mode does not work on Mesa 3 with Android

AndyMcClary — Fri, 13 Nov 2020 00:40:17 GMT

We were using the 3.11 build. Just tested it with the newest Beta build and it still wasn't working unfortunately.

Re: Landscape mode does not work on Mesa 3 with Android

AndyMcClary — Thu, 19 Nov 2020 19:09:48 GMT

Update to this - It does work as long as the keyboard is already attached when Suvey123 is opened