topic when members try to view the survey in Survey123.arcgis.com the Surveys don't appear in My Surveys page in ArcGIS Survey123 Questions

when members try to view the survey in Survey123.arcgis.com the Surveys don't appear in My Surveys page

DiegoLlamas — Mon, 11 May 2020 18:18:20 GMT

I am having a problem in Survey123 in the organizational account.
I have not ran into this problem in the past and I have experience with the software and have previously worked with groups and other team members submitting to the same survey.

I have created a Survey for data collection and shared it with a Group (as I have done in the past with other projects).

However, when members try to view the survey in Survey123.arcgis.com the Surveys don't appear in My Surveys page (it is shared with sender and viewer in collaboration tab); this after having shared with the group, the organization and tried changing user type to all levels even administrator.
The members can see the survey through the field app but not on the My Surveys page so they can create a report.

if any one has info about this problem I would appreciate it. It is critical that we get these licenses working to manage the crisis at hand.

Thanks,

Diego Llamas

Re: when members try to view the survey in Survey123.arcgis.com the Surveys don't appear in My Surveys page

Shwu-jingJeng — Mon, 08 Jun 2020 22:53:27 GMT

Hi Diego,

Is the survey hosted on AGOL or an enterprise portal?

Is the survey shared with Viewer under the Collaborate tab?

If the survey is shared with Viewer, a separated link to a feature service view will be generated and user should be able to view it by clicking the link.

Please check the Collaborate tab and make sure the survey is shared with Viewer so that whoever is granted as Viewer's permission should be able to access to the data.

Re: when members try to view the survey in Survey123.arcgis.com the Surveys don't appear in My Surveys page

DiegoLlamas — Tue, 09 Jun 2020 19:16:37 GMT

Hello,

Is the survey hosted on AGOL or an enterprise portal? AGOL

Is the survey shared with Viewer under the Collaborate tab? Yes it is

I will check your suggestion and let you know.

Thanks,

DLL

Re: when members try to view the survey in Survey123.arcgis.com the Surveys don't appear in My Surveys page

ZachBodenner — Tue, 14 May 2024 15:14:31 GMT

Did you ever figure this out? I'm having the same issue but in Enterprise Portal.

Re: when members try to view the survey in Survey123.arcgis.com the Surveys don't appear in My Surveys page

JessiB — Thu, 02 Apr 2026 14:46:42 GMT

Any movement on this? I am also in Enterprise and having this issue. Sharing and Collaboration is all set up correctly (at least it looks correct) and they still can't see surveys they submitted.

Betreff: when members try to view the survey in Survey123.arcgis.com the Surveys don't appear in My Surveys page

HannesVogel — Thu, 02 Apr 2026 20:40:31 GMT

I submitted it as idea as well: https://community.esri.com/t5/arcgis-survey123-ideas/share-results-of-non-hosted-feature-service-arcgis/idi-p/1598861