topic Re: Survey123.arcgis.com not updating after delete/update of survey in ArcGIS Survey123 Questions

Survey123.arcgis.com not updating after delete/update of survey

ChristopherBowles — Mon, 14 Aug 2017 19:19:02 GMT

We recently had to update a survey to add a new question. As a result, we needed to delete/wipe the database and start with a fresh copy. I exported the existing survey (as a FGDB) and then moved it to a different folder, removed sharing, and renamed it (this survey has 150 records). I then updated the survey using the Survey123 application.

In survey123.arcgis.com, I can see the new survey (with 13 records), but other users who I have collaborated/shared the survey with are still seeing the 150 records. I have had the users delete their cache, sign in as incognito, etc., but they still do not see the new records of the updated survey.

Any thoughts/suggestions or is this an issue because I moved the feature service instead of letting the application delete it?

Re: Survey123.arcgis.com not updating after delete/update of survey

JamesTedrick — Mon, 14 Aug 2017 23:16:57 GMT

Hi Christopher,

Did you share this survey for analysis via the Survey123 website? If so, the people you shared this see not the feature service, but the _stakeholder view of the service; you may need to delete that and re-share.

Re: Survey123.arcgis.com not updating after delete/update of survey

ChristopherBowles — Tue, 15 Aug 2017 13:44:07 GMT

Thanks for the quick reply James. That was indeed the issue and now I know what the _stakeholder view is.