topic Re: Survey Differences for Owner/Viewers in ArcGIS Survey123 Questions

Survey Differences for Owner/Viewers

DexterSlusarski — Mon, 16 Jul 2018 19:15:09 GMT

Hi there, some of our users are noticing some inconsistencies with updated surveys, specifically within the survey123.arcgis.com suite of tools (data, analyze). In this specific survey we've added a supplemental question which was appended to the feature service - all of our field surveyors can see that specific question. However, our team that utilized the data via the survey123.arcgis.com seem to be looking at an older feature service that does not included the appended question/response. As the owner/publisher of the survey I can see the updated feature service and my export includes the added question.

I've attached some screenshots of the inconsistency from the data tool. Another interesting note is that when I head over to Analyze and click set viability, the service seems to updated and grab the additional questions. This unfortunately is not transferred over to the data portion. It's an odd situation that I really am struggling to find a solution/work around. Any ideas would be appreciated!

Re: Survey Differences for Owner/Viewers

Anonymous User — Wed, 18 Jul 2018 06:33:02 GMT

Zhifang Wang Can you please look into this issue?

Re: Survey Differences for Owner/Viewers

JohnathanHasthorpe — Wed, 18 Jul 2018 07:01:42 GMT

Hi Dexter

It sounds like the stakeholder view has not been updated. When you share a survey via the viewer tab, a stakeholder view is created in AGOL. If you go into AGOL and delete the view, and then reshare the survey via the survey123 website (which will recreate it), this should fix things. Note that you may need to clear your browser cache.

Thanks

John

Re: Survey Differences for Owner/Viewers

ZhifangWang — Thu, 19 Jul 2018 10:55:29 GMT

As Johnathan described above, the feature service view used for stakeholders has not been updated when republishing the survey. The Analyze page in the website reads question information from the form item so you can see the appended question, however, it will show the error message "Cannot get answers for this question. Details: unable to find the field in related feature service." since it cannot find the underlying field in the feature service view for the stakeholder. As an owner, source feature service will be used and updated directly when republishing the survey.

Re: Survey Differences for Owner/Viewers

AnneDunckel — Thu, 19 Jul 2018 13:27:40 GMT

I was having the SAME PROBLEM, thank you so much for this solution!

Re: Survey Differences for Owner/Viewers

MichaelVolz — Thu, 19 Jul 2018 13:31:41 GMT

Why is the stakeholder view not automatically updated when you publish the survey?

I think an auto-update to all components of the survey would be extremely useful for management purposes, especially if you need to manage many different surveys.

Re: Survey Differences for Owner/Viewers

DexterSlusarski1 — Thu, 19 Jul 2018 13:55:39 GMT

Thanks y'all - this worked. Perhaps it might make sense to build out some functionality to push survey updates to views going forward.

Re: Survey Differences for Owner/Viewers

ZhifangWang — Thu, 21 Feb 2019 08:16:54 GMT

Hi Michael,

Thanks for the mention. You are correct, the stakeholder view should be updated automatically when the survey owner makes any update to the survey, I believe this is what we are doing as long as the survey owner updates any part of the survey (e.g. append questions and republishing) within Survey123 website.

Please let us know if you see any exception of the behavior.

Thanks!

Re: Survey Differences for Owner/Viewers

AnneDunckel — Tue, 23 Apr 2019 22:44:21 GMT

If you make major changes that wipes the data from the survey it does not update the stakeholder automatically. I still have had to go back and delete the stakeholder and re-set the permissions to get it to re-create. At least that is what happened to me last week when I had to update field lengths and change some chunks of my survey.

Re: Survey Differences for Owner/Viewers

ZhifangWang — Fri, 26 Apr 2019 05:09:17 GMT

Hi Anne,

Sorry for the inconvenience.

Just want to double check, when you said "make major changes that wipes the data from the survey", do you mean to make schema changes to fields in the survey layer or just delete features/records in that layer? If it's the first case, the stakeholder view is supposed to updated automatically as long as you do the changes within the Survey123 website, would you mind sharing some detailed steps for us to reproduce the issue?

Thanks,

Zhifang

Re: Survey Differences for Owner/Viewers

AnneDunckel — Fri, 03 May 2019 12:24:04 GMT

Hi Zhifang,

I meant making schema changes (I think). I had to adjust a few field lengths for some responses, which prompted me to have to re-publish the survey. This was done in Survey123 Connect. During the re-publish I had to agree to lose my data, and afterwards my collogues were not able to access data that they had not submitted such as test surveys we and a field day of data we completed after the re-publish. I deleted the stakeholder and reset permissions as described in this forum and they were able to gain that access again. I hope this info helps.

Re: Survey Differences for Owner/Viewers

ZhifangWang — Sun, 05 May 2019 04:47:44 GMT

Hi Anne,

Thanks for the information.

I think you encountered one known issue in our backlog: once the survey is shared with other viewers on Survey123 website, you cannot re-publish the survey in Survey123 Connect (or you need to delete the _stakeholder feature service view item manually before re-publishing). I've logged your voice in our backlog.

Thanks,

Zhifang

Re: Survey Differences for Owner/Viewers

AnneDunckel — Mon, 06 May 2019 13:22:50 GMT

Sounds good. Thanks for all your support on this issue!

Re: Survey Differences for Owner/Viewers

ZoeyZh — Wed, 18 Nov 2020 21:17:55 GMT

Hello @ZhifangWang ,

I know this is an old thread, but may I ask if the issue (once the survey is shared with other viewers on Survey123 website, you cannot re-publish the survey in Survey123 Connect (or you need to delete the _stakeholder feature service view item manually before re-publishing)) has been fixed once?

One of my clients added a new question in his survey and republished the survey from Connect and it worked well for months until recently that particular field disappeared from S123 data tab to publisher roles. It's still visible to admins and all good in AGOL even for the same publisher.

If the issue was fixed before, is there a chance that it popped up again after recent release? Thank you in advance for the help!

Zoey

Re: Survey Differences for Owner/Viewers

JulesBarrett — Fri, 13 Aug 2021 19:34:47 GMT

Good afternoon, I am having this issue as well, and I want to be very sure I understand the steps in a work-around. I should delete the stakeholder view. Then republish from Survey123 Connect. This will recreate the stakeholder view which will show the newly added fields which then can be viewed in Survey123 Analyze tab. Correct?

Or, couldn't I delete the stakeholder view, and create a view from the feature layer with the same results?

Awaiting your reply

Thanks,

Julie