topic Survey123 with Portal: Problem with Data Store in ArcGIS Survey123 Questions

Survey123 with Portal: Problem with Data Store

LeonhardStöckle — Tue, 25 Apr 2017 16:22:40 GMT

Hi there,
I tried to set up a Portal for Survey123. I installed ArcGIS Server 10.5, Portal for ArcGIS 10.5 and at last ArcGIS Data Store 10.5.
I got my Server hosted but can't check if my Data Store is connected.

When I try to connect my portal I get following error code:

"Survey123 requires that Portal for ArcGIS 10.3.1 or later and is configured with a Hosted Server and ArcGIS Data Store"

I know that my Portal is configured with a hosted server so there has to be something wrong with the Data Store. Where can I check on that? How do I know if it is connected correctly? I tried to uninstall the Data Store and reinstall it again but it didn't work.
I already read every single article on the documentation but couldn't find an answer.

Also I tried to install Survey123 connect on a machine with the operating system "Windows Server 2012 R2" and could not get it to run. Everytime I opened the program it shut down.

Thanks in advance!

Leo

Re: Survey123 with Portal: Problem with Data Store

JamesTedrick — Tue, 25 Apr 2017 16:26:31 GMT

Hi Leonhard,

In setting up the Data Store, which component(s) were set up? For a couple of legacy reasons, the check for the hosted data store looked for the supportSceneServices flag (i.e., the 3-D tile store component of the Data Store). This has been updated with the 2.0 release.

Re: Survey123 with Portal: Problem with Data Store

LeonhardStöckle — Wed, 26 Apr 2017 11:02:24 GMT

Ah ok, that is a tricky one.
supportSceneService was set to false but must be set true.
I updated my Survey123 connect to the 2.0 beta version. That fixed the problem. Thank you!