topic Re: Bug Reports + Map crash in Survey123 Connect in ArcGIS Survey123 Questions

Bug Reports + Map crash in Survey123 Connect

MC2 — Thu, 11 May 2017 19:45:36 GMT

James Tedrick

Hi, sorry, I couldn't find a section anywhere for Bugs/Issues & the Github repo is supposedly going away ...

What's the appropriate route to submit issues after this week?

Survey123 Collector 2.0.41

Windows 10

Crashes when manually typing in the "Detailed Map - Zoom Level" under "Settings" for a survey.

Arrow buttons work fine to incrementally zoom between 1.2119 ~ 19.0.

You can type 2-9, but if you type "1" (e.g. in order to set zoom to "10-19" w/o clicking the 'up' button repeatedly) it immediately crashes w/"Unhandled Exception" Error: (a stackoverflow & references Qt5Gui.dll, but seems like some conditional restriction).

The Preview Map zoom level works when typing 0-19; it just doesn't change the map from min default between 0-1.25.

Steps to recreate:

- Open or create a new survey

- Go to its "Settings", then "Map"

- In the "Detailed Map" section, type "1" for Zoom Level.

Crash.

Thanks~

Re: Bug Reports + Map crash in Survey123 Connect

JamesTedrick — Thu, 11 May 2017 21:36:54 GMT

Hi,

Posting just like this is fine. This issue has been previously identified; I've added your comments to it. Aside from posting in GeoNet, submitting an issue through Esri Technical Support is recommended; among other things, they provide an easy way for us to keep track of customers experiencing particular issues.

Re: Bug Reports + Map crash in Survey123 Connect

CarmelConnolly — Wed, 28 Jun 2017 09:52:43 GMT

Hi James,

Just a note to say this crash is still appearing in Survey123 Connect 2.1.9

Carmel

Re: Bug Reports + Map crash in Survey123 Connect

JamesTedrick — Wed, 28 Jun 2017 14:49:29 GMT

Hi Carmel,

Yes, this issue has not been addressed yet.