topic Re: Survey 123 Portal error code 11 (Web Site) in ArcGIS Survey123 Questions

Survey 123 Portal error code 11 (Web Site)

Anonymous User — Tue, 11 Jun 2019 19:11:36 GMT

Hi all,

I am using this link and https://survey123.arcgis.com/?portalUrl=https://gispublic.waterboards.ca.gov/portal https://survey123.arcgis.com/?portalUrl=https:%2F%2Fgispublic.waterboards.ca.gov%2Fportal%2F

I keep getting survey error code 11 (Not Found). I am not too sure why.

Any help us welcome.

Thanks

Re: Survey 123 Portal error code 11 (Web Site)

JamesTedrick — Tue, 11 Jun 2019 22:39:53 GMT

Hi Alex,

Where are you getting the error code? The second URL in the post appears to function correctly.

Re: Survey 123 Portal error code 11 (Web Site)

Anonymous User — Tue, 11 Jun 2019 22:43:48 GMT

James, I am getting the error after i hit "approve"

I get this. Everyone in my organisation is getting this error.

Re: Survey 123 Portal error code 11 (Web Site)

JamesTedrick — Wed, 12 Jun 2019 20:43:34 GMT

Hi Alex,

Thanks for the detail. Could you open the Developer tools of your browser and view the Console? Also, od you know if any settings have been made in the 'Allow Origins' Security setting (see Restrict cross-domain requests to your portal—Portal for ArcGIS (10.7) | ArcGIS Enterprise )? The most often cause for this error on login is a cross domain error (e.g., giving the Survey123 website permission to use any files on the portal, which is separate from the login process).

Re: Survey 123 Portal error code 11 (Web Site)

Anonymous User — Wed, 12 Jun 2019 22:27:06 GMT

No settings have been made in "AllowOrigins"

In console I get the following

In Network I get this:

Thanks,

Re: Survey 123 Portal error code 11 (Web Site)

JordanMiller4 — Thu, 13 Jun 2019 12:58:45 GMT

I'm now experiencing the same issue too. ESRI must have done an update recently which is preventing portal users from accessing the Survey123 page.

Re: Survey 123 Portal error code 11 (Web Site)

JamesTedrick — Fri, 14 Jun 2019 17:11:56 GMT

Hi Alex, Jordan

No intentional disabling of ArcGIS Enterprise access to the website was introduced. Could either of you submit a support ticket to help resolve this?

Re: Survey 123 Portal error code 11 (Web Site)

Anonymous User — Mon, 17 Jun 2019 15:42:54 GMT

Hi James,

I have an existing ticket for this: #0233389.

Thanks,

Alex

Re: Survey 123 Portal error code 11 (Web Site)

JamesTedrick — Mon, 17 Jun 2019 20:19:13 GMT

Thanks Alex,

Based on your and Jordan's feedback off-thread, it also appears that this has been resolved for the next release of Survey123.

Re: Survey 123 Portal error code 11 (Web Site)

Anonymous User — Mon, 17 Jun 2019 20:22:11 GMT

Great! Do you know when to expect the next release?

Re: Survey 123 Portal error code 11 (Web Site)

JamesTedrick — Tue, 18 Jun 2019 22:28:23 GMT

Hi Alex,

The next release is planned for next week.

Re: Survey 123 Portal error code 11 (Web Site)

danbecker — Tue, 12 Nov 2019 22:00:35 GMT

I'm still getting this error, any updates?

We are on Enterprise 10.7, base deployment. Just trying to login to the s123 website using the same URL format:

https://survey123.arcgis.com/?portalUrl=https://our.portal.url/portal

I can see the s123 website in dev mode with the PortalURL showing in the header. I then click "Sign In" and am re-directed to the OAuth2 login page of our portal.

I supply valid credentials, then am redirected to the error code 11 page, survey does not exist.

Re: Survey 123 Portal error code 11 (Web Site)

JamesTedrick — Wed, 13 Nov 2019 22:28:02 GMT

Hi Dan,

Could I ask you to file an ticket with Esri Technical Support to diagnose exactly what is occurring with the login sequence?

Re: Survey 123 Portal error code 11 (Web Site)

danbecker — Thu, 14 Nov 2019 17:17:57 GMT

It was actually caused by CORS headers that I un-necessarily added to the /portal and /server sites in IIS. After removing those req. headers, the site worked normally.

Re: Survey 123 Portal error code 11 (Web Site)

TavisThomson — Fri, 15 Nov 2019 22:27:43 GMT

Dan,

I am currently running into this exact issue, could you give a little more detail to which CORS headers you removed or changed and where they existed in the portal/server sites.

Thanks!

Re: Survey 123 Portal error code 11 (Web Site)

SeguimientoESRI — Thu, 25 Feb 2021 21:27:11 GMT

Having the same problem with the headers, how did I remove them? Thanks