topic Re: Can't seem to upload/attach images via Survey 123 web form... in ArcGIS Survey123 Questions

Can't seem to upload/attach images via Survey 123 web form...

Lake_Country_GIS — Wed, 28 Nov 2018 21:47:29 GMT

My new survey works fine in the app and in Connect, however, when trying to utilize a web form, I cannot submit a survey with an image attached. I receive and error message:

"Failed to submit. -Object is Missing."

Is there anyway to get past this hurdle? Here is a link to the web form:

https://survey123.arcgis.com/share/4217d25213cd40beb9bc31f581e30938

Thanks in advance,

Re: Can't seem to upload/attach images via Survey 123 web form...

JamesTedrick — Mon, 03 Dec 2018 04:21:22 GMT

Hi,

A test submission worked successfully for me. Can you provide more details on the form submission that failed?

Re: Can't seem to upload/attach images via Survey 123 web form...

Lake_Country_GIS — Mon, 03 Dec 2018 18:46:33 GMT

I looked at the data. I did not see your attachment come through:

https://community.esri.com/external-link.jspa?url=https%3A%2F%2Fsurvey123.arcgis.com%2Fshare%2F4217d25213cd40beb9bc31f58…

Please give it a try again. Basically you cannot submit a survey with an attachment from the web form.

Regards,

Re: Can't seem to upload/attach images via Survey 123 web form...

JamesTedrick — Wed, 05 Dec 2018 02:19:47 GMT

Hi,

I am seeing the issue with submitting attachments. I see that you are using a proxied ArcGIS Server service - it's likely you are being affected by the same issue as in https://community.esri.com/message/729817-re-attachments-not-working-with-secure-federated-service-in-arcgis-online-survey123

Re: Can't seem to upload/attach images via Survey 123 web form...

ErickWiggs2 — Wed, 16 Jan 2019 21:12:19 GMT

James Tedrick‌

We're seeing the same issue with our Portal set up. We have just stood up this configuration, and out first Survey seems to be working fine with data submission and when using the application (mobile/ desktop) to submit data and attachments.

However we get the "Object Missing" Error whenever we use the web form to submit an attachment.

Would you mind having a look at our survey and seeing if we're having the same proxy issues as you describe?
Would you be able to expound on what we need to do to fix this?

https://survey123.arcgis.com/share/6012ed54ae904ae1ba0c0eeaf16df574?portalUrl=https://comdevportal.memphistn.gov/portal/

Re: Can't seem to upload/attach images via Survey 123 web form...

JamesTedrick — Wed, 23 Jan 2019 20:49:43 GMT

Hi Erick,

Yes, this looks to be an occurrence of the same issue.

Re: Can't seem to upload/attach images via Survey 123 web form...

Anonymous User — Fri, 25 Jan 2019 22:35:26 GMT

So is there currently no solution or work around for this issue? I have a service on our GIS server that I added to ArcGIS Online. I then pull that service into a Survey123 and receive the 'object is missing' error. It works fine within the app, but not on the web form which is where I'm looking to use it.

Re: Can't seem to upload/attach images via Survey 123 web form...

JamesTedrick — Wed, 06 Feb 2019 17:10:27 GMT

Hi Nikholai,

If you are experiencing the same issue as the others in this thread, submission with attachments should be failing for both the app and a web form. It sounds like this might be different.

Re: Can't seem to upload/attach images via Survey 123 web form...

RyanDeBruyn1 — Wed, 06 Mar 2019 04:31:09 GMT

If it helps any... I just found similar results with my survey created with references to an existing feature service. The web form fails to submit with error "Failed to submit -object missing" (on inspection it actually creates the record but missing the attachment) *BAD

When submitting through S123 field app, the runs successfully and record has the attachment.

Created and tested with latest V 3.3

Re: Can't seem to upload/attach images via Survey 123 web form...

Lake_Country_GIS — Thu, 04 Apr 2019 21:09:47 GMT

This is a known issue - BUG-000118801 - however I assume four months in and still no fix means a fundamental flaw in the architecture of Survey 123 web forms.

Re: Can't seem to upload/attach images via Survey 123 web form...

JamesTedrick — Fri, 05 Apr 2019 18:32:10 GMT

Hi,

While this bug was initially reported when using Survey123, it was found that it affected proxied feature services in general. This has been transferred over to the ArcGIS Online team, which is working on a fix for it.

Re: Can't seem to upload/attach images via Survey 123 web form...

KonstantinNagornyuk1 — Fri, 26 Apr 2019 14:21:22 GMT

Is there any update on this issue?

Re: Can't seem to upload/attach images via Survey 123 web form...

AdamChavez1 — Mon, 23 Sep 2019 20:33:40 GMT

Has there been any update to this issue?

1. Created a survey with attachments in WYSIWYG.

2. Exported the feature service created into a file geodatabase.

3. Added the data into SQL Enterprise geodatabase.

4.Published Service into the Portal for ArcGIS(10.6.1) using the SQL table.

5. Created a survey based on the Service.

6. Can submit data into the survey via Survey123 Desktop app or Phone App.

7. Cannot submit attachment data from the web survey version of the survey123.

Re: Can't seem to upload/attach images via Survey 123 web form...

JamesTedrick — Mon, 23 Sep 2019 23:23:48 GMT

Hi Adam,

There apparently were 2 different issues that resulted in the same behavior. If you are still seeing this, could you please file a ticket with Esri Support - in testing, I ma finding that some ArcGIS Servers do not support attaching an image through a feature service ApplyEdits call - I am able to replicate the behavior outside of Survey123 and without a proxied service in those situations.

Re: Can't seem to upload/attach images via Survey 123 web form...

AdamChavez1 — Thu, 28 Nov 2019 00:44:56 GMT

James, I will be opening a ticket. We had thought that our issue would be resolved by upgrading our Survey123Connect. The issue to identify is that surveys will fail to submit on the web URL(pic 1). Surveys will succeed in the other applications(Pic 2). The database table where the feature service resides will get the "submitted" record even when the failure to submit happens(Pic 3).

Re: Can't seem to upload/attach images via Survey 123 web form...

Amanda__Huber — Wed, 04 Mar 2020 20:24:38 GMT

Survey123 for ArcGIS‌ and James Tedrick‌,

Has there been any update on this issue?

It's a bit absurd that S123 for Portal cannot accept attachments for surveys.

We are also being affected by this issue: