topic Re: Troubleshoot Send Error: Code 400 in ArcGIS Survey123 Questions

Troubleshoot Send Error: Code 400

JimW — Fri, 30 Sep 2016 18:48:09 GMT

I get an error when trying to submit a survey. I am pretty sure this has to do with privileges. When I am logged in as myself (Publisher role), I can submit the survey with no problems. When I am logged in as our test user (a custom role defined as Field Editor), I cannot submit the survey and receive the following error message:

I checked the online help and it says that these privileges are required to use a survey:

Use maps and apps
Join groups
Edit features

The only difference between myself and the test user is the privileges assigned to us and our test user has the above privileges assigned. Here is a screen capture of the privileges for our custom Field Editor role:

Am I missing something? If this isn't an issue with privileges, what else could be causing this problem? Thanks!

Re: Troubleshoot Send Error: Code 400

JamesTedrick — Fri, 30 Sep 2016 19:39:36 GMT

Just to check, the survey has been shared to either a group that the field worker is in or the organization? I am able to submit data from a similarly restricted role.

Re: Troubleshoot Send Error: Code 400

CarmelConnolly — Sun, 02 Oct 2016 11:09:24 GMT

Further to James' comment, make sure that both the survey form & the feature service are shared correctly.

Hvae you tried assigning the test user the publisher role to see if that at least works?

Re: Troubleshoot Send Error: Code 400

JimW — Mon, 03 Oct 2016 12:35:25 GMT

I verified that the survey, feature service and map where all shared to a group.

I tested our test user with permissions switched to publisher and the same issue occurred.

Re: Troubleshoot Send Error: Code 400

JimW — Thu, 06 Oct 2016 11:58:58 GMT

I think I have this figured out. As part of my hosted feature services for manholes, I also have a layer for capturing the inspection data data via the submission URL. Because I didn't want my field workers to be able to make changes to the manhole geometry, I had editing restricted to attribute updates only. I didn't realize that when the inspection data was submitted that Survey123 was also capturing the location of that survey and adding a point to my inspection layer. In hind sight I should have realized this sooner as the original layer I created in desktop, prior to uploading to AGOL, was a point feature class. Anyway, once I updated my edit settings to add, update and delete, I was able to successfully submit the survey!