topic Re: Error: 499 Error transferring - server replied: Proxy Error in ArcGIS Survey123 Questions

Error: 499 Error transferring - server replied: Proxy Error

RachaelHurd — Tue, 02 May 2017 15:49:40 GMT

I am receiving the following error from Survey123 Connect when I try to refresh a survey after updating the supporting XLS form.

Service Error

Error: 499 Error transferring https://survey123.arcgis.com/api/xls2xform - server replied: Proxy Error

Status Code: 502

Survey123 Connect Version: 2.0.35

Portal for Arcgis

There is an option for "Report this error to Esri" except when I click it all it does is open a new browser window, it doesn't take me to a website or form for reporting the error.

I have an active project that needs this survey ready today so any help is greatly appreciated!

James Tedrick‌

Ismael Chivite‌

Re: Error: 499 Error transferring - server replied: Proxy Error

RachaelHurd — Tue, 02 May 2017 15:57:03 GMT

As soon as I posted this Connect seemed to start working again, was there an outage with the survey123 site, or is this something that may continue to happen?

Re: Error: 499 Error transferring - server replied: Proxy Error

JamesTedrick — Tue, 02 May 2017 16:50:42 GMT

Hi Rachel,

We had an approximately 20 minute period of service instability this morning starting at about 15:25 UTC (8:25 PDT)

Re: Error: 499 Error transferring - server replied: Proxy Error

IsmaelChivite — Tue, 02 May 2017 16:51:31 GMT

Hi Rachael. Our server log show that we had a few minutes of instability earlier this morning. We will keep an eye, but the system is back on track now.

Re: Error: 499 Error transferring - server replied: Proxy Error

RachaelHurd — Wed, 03 May 2017 19:40:17 GMT

Thanks JTedrick-esristaff‌ and ichivite-esristaff‌! Everything seems to be running smoothly on this end now. Very excited about the 2.0 updates so far our team and our users are loving the updates and additions!