topic Re: Survey123 web form issues in Safari browser in ArcGIS Survey123 Questions https://community.esri.com/t5/arcgis-survey123-questions/survey123-web-form-issues-in-safari-browser/m-p/851739#M23718 <HTML><HEAD></HEAD><BODY><P>Hi James,<BR /><BR />Thanks for the reply. I will log a case as suggested. I believe it may be associated to certain browser versions, but I have recently had the same issue reported from a public user on Android 10.</P></BODY></HTML> Fri, 07 Aug 2020 14:31:13 GMT DataOfficer 2020-08-07T14:31:13Z Survey123 web form issues in Safari browser https://community.esri.com/t5/arcgis-survey123-questions/survey123-web-form-issues-in-safari-browser/m-p/851737#M23716 <HTML><HEAD></HEAD><BODY><P>We have a public Survey123 form published from Connect and completed via the web form (either directly on the Survey123 webform or as an embedded form on a webpage). A mac user has reported errors with the form when trying to complete it using Safari. They have been able to overcome this by using Chrome instead, but we would like to resolve it in case it affects other users.</P><P></P><P>The incorrect form behaviour appears to consist of&nbsp;the following issues:</P><UL><LI>the form not accepting entries to a question which has a choice filter</LI><LI>relevant questions&nbsp;dependent on the answer to the above choice filter question are therefore not displaying either.</LI></UL><P>It may or may not be relevant that these questions occur within a repeat.</P><P></P><P>As this is occurring with a public user, we have been unable to carry out much testing or gather as much detailed information as we could from our own staff. We have also been been unable to replicate the issue&nbsp;(only one colleague uses a mac and it performs correctly in Safari when they tested it - which could be down to specific OS or Safari versions). The mac it performed correctly on was running OS High Sierra and Safari version 13.1.1. The issues occurred on a mac running the <SPAN style="color: #4d5156; background-color: #ffffff; font-size: 14px;">High Sierra<SPAN>&nbsp;</SPAN></SPAN>10.13.5 operating system and Safari version 11.1.1.</P></BODY></HTML> Wed, 17 Jun 2020 09:40:37 GMT https://community.esri.com/t5/arcgis-survey123-questions/survey123-web-form-issues-in-safari-browser/m-p/851737#M23716 DataOfficer 2020-06-17T09:40:37Z Re: Survey123 web form issues in Safari browser https://community.esri.com/t5/arcgis-survey123-questions/survey123-web-form-issues-in-safari-browser/m-p/851738#M23717 <HTML><HEAD></HEAD><BODY><P>Hi Rob,</P><P></P><P>It would be helpful to file a support ticket with Esri to diagnose the issue. &nbsp;That being said, you are using older versions of macOS; updating Safari (which may require upgrading macOS; the current version is 13.x) may resolve the issue.</P></BODY></HTML> Wed, 05 Aug 2020 22:53:51 GMT https://community.esri.com/t5/arcgis-survey123-questions/survey123-web-form-issues-in-safari-browser/m-p/851738#M23717 JamesTedrick 2020-08-05T22:53:51Z Re: Survey123 web form issues in Safari browser https://community.esri.com/t5/arcgis-survey123-questions/survey123-web-form-issues-in-safari-browser/m-p/851739#M23718 <HTML><HEAD></HEAD><BODY><P>Hi James,<BR /><BR />Thanks for the reply. I will log a case as suggested. I believe it may be associated to certain browser versions, but I have recently had the same issue reported from a public user on Android 10.</P></BODY></HTML> Fri, 07 Aug 2020 14:31:13 GMT https://community.esri.com/t5/arcgis-survey123-questions/survey123-web-form-issues-in-safari-browser/m-p/851739#M23718 DataOfficer 2020-08-07T14:31:13Z