topic I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters." in ArcGIS Survey123 Questions

I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

nicoletrenholm — Sun, 22 Jul 2018 03:59:17 GMT

Why does my account give me this error?

Why can I not make a new survey?

Re: I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

DanPatterson_Retired — Sun, 22 Jul 2018 04:24:55 GMT

Have you confirmed the requirements?

System requirements—Survey123 for ArcGIS | ArcGIS

Have you been able to create one before?

If not, try the exercises beginning with...

Create an ArcGIS organization—Survey123 for ArcGIS | ArcGIS

Re: I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

nicoletrenholm — Sun, 22 Jul 2018 20:48:39 GMT

My computer meets the requirements. I was able to create a survey when I was a trial member.

Re: I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

DanPatterson_Retired — Sun, 22 Jul 2018 21:55:50 GMT

so you are with an organization?

Re: I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

Anonymous User — Sun, 22 Jul 2018 22:59:09 GMT

Hi Nicole,

Are you using ArcGIS Online or Enterprise (Portal)? And are you trying to create surveys using Connect or Web Designer?

You need to ensure you are a level 2 user to create surveys.

Phil.

Re: I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

nicoletrenholm — Mon, 23 Jul 2018 00:32:30 GMT

I am a level 2 user with an organization and am using ArcGis Onine

Re: I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

Anonymous User — Mon, 23 Jul 2018 00:34:49 GMT

Hi Nicole,

So where do you see the error message you describe above, can you send a screenshot?

Phil.

Re: I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

nicoletrenholm — Mon, 23 Jul 2018 00:40:54 GMT

Re: I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

nicoletrenholm — Mon, 23 Jul 2018 00:43:03 GMT

Re: I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

Anonymous User — Mon, 23 Jul 2018 00:46:51 GMT

Hi Nicole,

I see you are logged in with a gmail account? Do you have a paid ArcGIS Online subscription?

Phil.

Re: I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

nicoletrenholm — Mon, 23 Jul 2018 00:52:35 GMT

Yes.

Re: I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

Anonymous User — Mon, 23 Jul 2018 02:05:07 GMT

Can you try and clear the browser cache/history and refresh the website and try create a new survey again. Alternatively use a different browser you have not used for this website before, or use incognito mode (private browsing). Interested to see if it is a caching problem.

Phil.

Re: I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

nicoletrenholm — Mon, 23 Jul 2018 20:56:51 GMT

I tried both ideas but had same issues.

Re: I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

Anonymous User — Wed, 25 Jul 2018 06:31:04 GMT

Zhifang Wang‌ Can you please take a look at this issue, I am not sure what the cause of the error is?

Re: I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

ZhifangWang — Wed, 25 Jul 2018 08:51:29 GMT

Hi Nicole,

Noticed you mentioned "I was able to create a survey when I was a trial member." , can you please confirm that your trial is still valid or has already ended?

In addition, can you please have a try to create a new hosted feature layer in ArcGIS Online by following Create from a template or existing feature layer? To see if your account has privileges to do so.

Re: I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

nicoletrenholm — Thu, 26 Jul 2018 17:15:56 GMT

Thanks! I will be at sea till 8/25/2018, and hope to get my new survey out

to volunteers then! Thanks for looking into this.

Re: I try to make a new survey then I get an error " Unable to create a new survey. Cannot perform query. Invalid query parameters."

GavinHesketh — Tue, 07 Aug 2018 00:47:23 GMT

I am having this same issue. I had a trial account that recently was changed to a paid subscription. I now cannot create a new survey via Survey123Connect or Survey123 Web. I get the same error "Cannot create a new survey. Cannot perform query. Invalid query parameters." When I had the trial account I with the same user name and password I was able to create a survey no problem. I checked requirements and changed browsers. Thanks.