topic Re: Survey123 is it possible to upload original resolution photos? in ArcGIS Survey123 Questions

Survey123 is it possible to upload original resolution photos?

MichaelMerriman — Wed, 27 Dec 2017 21:30:05 GMT

My survey staff has to take pictures of labels that have lots of detailed information. When they are uploaded to Survey123 much of the photos become lower resolution and lots of the information is too blurry to read. Is there a way to have the original photo size uploaded?

Re: Survey123 is it possible to upload original resolution photos?

JohnathanHasthorpe — Thu, 28 Dec 2017 00:09:17 GMT

Hi Michael

Yes this is possible. By default the images are saved at medium resolution (640 pixels on the longest edge). But you can increase this in Connect under settings=>Images

There is an option to save the images in the their native resolution (Unrestricted). You will need to republish the survey once the setting is changed.

Thanks

John

Re: Survey123 is it possible to upload original resolution photos?

MichaelMerriman — Thu, 28 Dec 2017 13:45:16 GMT

Thank you John, very helpful.

Re: Survey123 is it possible to upload original resolution photos?

Anonymous User — Fri, 16 Feb 2018 19:13:28 GMT

Unfortunately this is not working for me. I have 'unrestricted' selected in image settings; I then republished my survey, but I am still not getting the original full size image. The saved image is 1920x1080 (2mp), but I would like it to be my ipad mini 4's full size 8mp image of 3264x2448. The only way I've found to have survey123 collect the native image size is to take the photo with the ipad's camera app and then within survey123 tap the folder icon to import the photo into the survey.

Is there something else I can try to enable the photo taken within the survey to save at the device's native resolution?

Re: Survey123 is it possible to upload original resolution photos?

JohnathanHasthorpe — Sun, 18 Feb 2018 08:32:35 GMT

Hi Colin - I have raised this as a bug as I was able to replicate the behaviour.

The only workaround is take a photo using the native camera app and then add it as an attachment to the survey (as you described). I'll update this post when I have more information.

Thanks

John

Re: Survey123 is it possible to upload original resolution photos?

Anonymous User — Tue, 20 Feb 2018 14:23:48 GMT

Hi John. Thanks for the update and I look forward to this getting fixed eventually.

Re: Survey123 is it possible to upload original resolution photos?

ShanaGail1 — Tue, 08 May 2018 21:06:56 GMT

Hi John,

When set to Medium, the images were too grainy to read handwriting on forms, gauges, serial numbers, etc. I set it to Large and it "seemed" nominally better although I am still trying to get the exact same photo at the exact same distance to compare apples to apples as I write this. Unrestricted did look better. However, my survey blew up after I took the picture before I could submit it. I was using an iPhone 6. I did get the message when I brought the app back up (it was running in the background) and I was able to successfully submit it. I had surveys do this when I had attached many photos using a Medium size, and also when I had answered a boatload of questions while testing. Have you seen problems with the survey crashing due to Unrestricted image size?

Thanks,

Shana

Re: Survey123 is it possible to upload original resolution photos?

ShanaGail1 — Tue, 08 May 2018 21:09:46 GMT

I meant to say that I got the message that the survey had been recovered, not just "I got the message".

Re: Survey123 is it possible to upload original resolution photos?

JohnathanHasthorpe — Thu, 10 May 2018 01:30:51 GMT

Hi Shana - I was not able to replicate this issue.

Can you confirm the iOS version you are using and share your survey (if this is not the one you shared with me already).

Thanks

John

Re: Survey123 is it possible to upload original resolution photos?

ShanaGail1 — Thu, 24 May 2018 19:13:39 GMT

Hi John,

It was the same survey with a few enhancements. However, the users did some testing with the size set to Large and found the images significantly better. We didn't need to go with Unrestricted... sorry about not getting back to this conversation sooner. I'll not pursue the issue further at this time. Thanks for your help though!

Shana

Re: Survey123 is it possible to upload original resolution photos?

MartinBjørkenes — Mon, 11 Jun 2018 10:38:59 GMT

Hi John,

Any update on the status of this bug? We are experiencing the same issue. We are running the latest release of Survey123 for ArcGIS in Windows 10. We are using rugged field laptops with 8 mp camera. When using the camera through Survey123, the image taken is reduced to 2 mp quality. When submitting an image that was previously taken using the Windows 10 Camera App, it is uploaded without loss of relsolution.

I hope this issue will be resolved soon, as our customer really needs the full resolution images as part of their submitted surveys.

Thanks,

Martin

Re: Survey123 is it possible to upload original resolution photos?

JohnathanHasthorpe — Sun, 24 Jun 2018 08:51:16 GMT

Hi Martin

We are hoping to get this addressed for 3.1 of Survey123. Unfortunately, were not able to get this addressed in time for 3.0.

Thanks

John

Re: Survey123 is it possible to upload original resolution photos?

AnthonyRyanEQL — Wed, 04 Jul 2018 06:35:35 GMT

Johnathan,

Are you able to confirm that V3.1 will be the next release of Survey123 after the initial V3.0 release? I'm trying to get a feel of when this bug will be fixed so I can plan/test it with our ArcGIS Enterprise V10.6 on-premise Portal project coming in the next few months.

Thanks

Re: Survey123 is it possible to upload original resolution photos?

IsmaelChivite — Fri, 10 Aug 2018 22:04:39 GMT

Anthony Ryan‌ : This issue is planned to be addressed through a hot fix release which will be made available before the end of August 2018. Stay tuned for news, as we will be announcing the availability of this hot fix in this GeoNet Group.

Re: Survey123 is it possible to upload original resolution photos?

ClaireWood — Mon, 26 Nov 2018 09:44:56 GMT

Hi,

Just to raise that we are also experiencing this issue when using the camera through Survey123, the image taken is reduced to 2 mp quality but when submitting an image that was previously taken using the Windows 10 Camera App, it is uploaded without loss of resolution.

We are using rugged field laptops with 8 mp camera with Windows 10, and are still getting the issue with the November 2018 St Kilda Penguin release. Any update?

Thanks,
Claire

Re: Survey123 is it possible to upload original resolution photos?

JohnathanHasthorpe — Tue, 27 Nov 2018 02:48:56 GMT

Hi Claire

On some Windows devices (such as Surface Book) the AppStudio framework used by Survey123 returns a maximum size of 1920 x 1080. This is a known limitation of the app.

Thanks

John

Re: Survey123 is it possible to upload original resolution photos?

CoryBolen1 — Mon, 04 Nov 2019 23:00:05 GMT

Hi Johnathan Hasthorpe - Any update on the previously discussed bug of photos not saving high resolution when set to unrestricted in Survey123 Connect. I am taking photos with an iphone 10 and iphone 6 and both end in the same result of poor image quality in Survey123. Also, I am currently on version 3.5.157? Thanks for any update or ideas that you might be able to provide? Seems like it is still a bug?

Re: Survey123 is it possible to upload original resolution photos?

GIS_Administratorat_RWE — Fri, 08 Nov 2019 12:42:10 GMT

Hi Johnathan Hasthorpe‌ - same problem here, the image quality of photos taken with Survey 123 is not as good as of those taken with the Galaxy S7 camera app. We've set unrestricted in Survey 123 Connect, but the difference in quality seems to come from the JPEG compression (values derived from IrfanView):

Comparison: Survey 123 / S7 camera app

Size: 3024 x 4032 (12.19 MPixels) / 2268 x 4032 (9.14 MPixels)

Compression: JPEG, quality: 75, subsampling ON (2x2) / JPEG, quality: 96, subsampling ON (2x1)

Disk size: 884.37 KB / 3.18 MB

For inspection documentation the loss of detail information is not satisfactory. Will it be possible to enhance the compression quality in future releases?

Re: Survey123 is it possible to upload original resolution photos?

JamesTedrick — Wed, 13 Nov 2019 18:17:06 GMT

Hi Cory,

Do the image question have the 'annotate' appearance or have a watermark specified? Either of those would rescale the image.

Re: Survey123 is it possible to upload original resolution photos?

JamesTedrick — Wed, 13 Nov 2019 18:19:54 GMT

Hello,

Changing the JPEG Compression level (or have it author-defined) is a potential enhancement that can be considered for Survey123. Could I ask that you file a formal enhancement with Esri Tech Support or post this in https://ideas.arcgis.com?