topic Re: Error can't upload report template in ArcGIS Survey123 Questions

Error can't upload report template

Anonymous User — Thu, 14 Mar 2019 12:50:53 GMT

Hi all,

I have a form, added three new fields for signature and updated the template but while I want to upload it keeps giving me an error saying "Cannot read property 'layerName' of undefined"

Any advice or solution?

James Tedrick‌

Re: Error can't upload report template

JamesTedrick — Thu, 14 Mar 2019 20:24:33 GMT

Hi Sayed,

Is this form being created using Survey123 Connect or the Survey123 Web Designer?

Re: Error can't upload report template

Anonymous User — Fri, 15 Mar 2019 03:14:09 GMT

Hi James,

The form has been created by Survey123 connect on may 2018.

There were two fields with text format, yesterday I changed them to image format and appearance as Signature, then added one another field for another signature as well.

After these changes I couldn't update the template.

Re: Error can't upload report template

JamesTedrick — Fri, 15 Mar 2019 16:20:30 GMT

Hi Sayed,

Can you check that the form_id setting matches the feature service layer's name?

Re: Error can't upload report template

Anonymous User — Fri, 15 Mar 2019 18:09:34 GMT

Hi James,

Yes that is untouched. Report section was working fine before applying the changes.

Re: Error can't upload report template

Anonymous User — Fri, 15 Mar 2019 18:45:13 GMT

Dear James,

The problem is solve now. I renamed the two fields that I had changed back to the same format and labels as they were. Then I created other fields with image format (selected signature in appearance) to capture signatures.

Thank you for your messages.

Re: Error can't upload report template

IngridAldridge1 — Mon, 23 Dec 2019 14:00:06 GMT

Hello James Tedrick,

I am now running into the same error but with a survey being loaded for the first time. (No changes to field names). The survey survey is built using Collector and I'm getting the error even with the default template created by Survey123. I've attached the xls form for the survey along with the two look up files stored in the media folder. I've searched for key words and anything else I could think of. The survey works as expected but the report simply can't be created. I've also tried creating reports with only one or two of the fields from the principal table and the same error occurs. Any thoughts would be greatly appreciated.

Re: Error can't upload report template

JamesTedrick — Thu, 02 Jan 2020 21:43:41 GMT

Hi Ingrid,

Jus to check, the issue is that the report template cannot be uploaded (not that the report fails to generate), which was the topic of this discussion?

Re: Error can't upload report template

RobCahalan — Thu, 27 Feb 2020 19:56:54 GMT

Ingrid, did you ever solve this issue?

I am having this same issue. I create a new survey in Survey123 Connect, publish the survey, fill out a survey and try to upload my template but receive this error "Error: Cannot read property 'layerName' of undefined"

I receive the same error on a "Download sample template:" form.

Re: Error can't upload report template

JamesTedrick — Fri, 28 Feb 2020 17:41:42 GMT

Hi Rob,

Could I ask that you open an issue with Esri Support? It sounds like there is an issue with the survey that you published that may relate to the name of the form or a repeat.

Re: Error can't upload report template

KieranSroba — Thu, 09 Apr 2020 02:11:15 GMT

Hi James

Was there a solution to this? I am running into it as well. New survey created using a template of another. I confirmed that the form_id setting matches the feature service layer's name but am still getting the error when i try to upload the template.

Thanks

Re: Error can't upload report template

JamesTedrick — Tue, 14 Apr 2020 18:53:23 GMT

Hi Kieran,

I'm not seeing a support request tied to Rob's request - could I ask that you file one?

Re: Error can't upload report template

KieranSroba — Tue, 21 Apr 2020 02:06:40 GMT

Hi James,

it doesn't look like I can create a support request keeps sending me an error.

I think Rob created another error card for this linked below

Why am I getting "Error: Cannot read property 'layerName' of undefined" when trying to add Feature Report

I have attached the spreadsheet below I am running into problems with. I have also run through the steps that Rob performed in the ticket above. (ie. downloading sample template and re-uploading with the same problem)

Thanks!

Re: Error can't upload report template

RobCahalan1 — Tue, 21 Apr 2020 14:11:27 GMT

Hi James, sorry I did not file a ticket for this, I ended up fixing this by using the Nested Repeats sample. I was trying to create a survey with relates that had multiple geopoints. The Nested Repeat sample related feature class to feature class...I know this is kind of a short explanation but ultimately I rebuilt my survey using the Nested Repeats.