topic Re: Thumbnail Disappear in ArcGIS Survey123 Questions https://community.esri.com/t5/arcgis-survey123-questions/thumbnail-disappear/m-p/840333#M20699 <HTML><HEAD></HEAD><BODY><P>Hi Rawand,</P><P></P><P>What version of Survey123 Connect and Field App are you using? also what version of Portal?</P><P></P><P>Also, what size is the png file, and can you share a copy of the xlsx form and png so we can test on our side.</P><P></P><P>Phil.</P></BODY></HTML> Tue, 19 Mar 2019 02:53:34 GMT Anonymous User 2019-03-19T02:53:34Z Thumbnail Disappear https://community.esri.com/t5/arcgis-survey123-questions/thumbnail-disappear/m-p/840332#M20698 <HTML><HEAD></HEAD><BODY><P>Dear all,</P><P></P><P>This is my first time i face this issue i put .png format picture for my thumbnail survey when i publish it with my portal</P><P>the thumbnail disappear and new folder will add to my survey folder named debug. anyone can help me with this issue ? thank you&nbsp;</P></BODY></HTML> Mon, 18 Mar 2019 14:00:37 GMT https://community.esri.com/t5/arcgis-survey123-questions/thumbnail-disappear/m-p/840332#M20698 RawandDizayee 2019-03-18T14:00:37Z Re: Thumbnail Disappear https://community.esri.com/t5/arcgis-survey123-questions/thumbnail-disappear/m-p/840333#M20699 <HTML><HEAD></HEAD><BODY><P>Hi Rawand,</P><P></P><P>What version of Survey123 Connect and Field App are you using? also what version of Portal?</P><P></P><P>Also, what size is the png file, and can you share a copy of the xlsx form and png so we can test on our side.</P><P></P><P>Phil.</P></BODY></HTML> Tue, 19 Mar 2019 02:53:34 GMT https://community.esri.com/t5/arcgis-survey123-questions/thumbnail-disappear/m-p/840333#M20699 Anonymous User 2019-03-19T02:53:34Z Re: Thumbnail Disappear https://community.esri.com/t5/arcgis-survey123-questions/thumbnail-disappear/m-p/840334#M20700 <HTML><HEAD></HEAD><BODY><P>I tried with another .pngs it works but not working with this png its really weird when i publish it the thumbnail will disappear, please try in your side&nbsp;</P><P>i attached png and XLSForm.</P><P>thank you</P></BODY></HTML> Tue, 19 Mar 2019 07:43:22 GMT https://community.esri.com/t5/arcgis-survey123-questions/thumbnail-disappear/m-p/840334#M20700 RawandDizayee 2019-03-19T07:43:22Z