topic Re: INFO file does not retain modifications in ArcGIS Survey123 Questions

INFO file does not retain modifications

CraigCarsley — Wed, 13 Jan 2016 17:51:51 GMT

Goal: Use a tile package as an offline basemap. (Tile package is already loaded to Survey123 on iPad 2)

Tried: Adding the following snippet to INFO file

{

"displayInfo": {

"map": {

"mapTypes": {

"append": false,

"includeLibrary": true,

"mapSources": [

{

"url": "http://www.arcgis.com/home/item.html?id=221a6aab56804a988a94ec9f82a063e7",

"storeInMapLibrary": false

},

{

"url": "http://www.arcgis.com/home/item.html?id=4497b7bb42e543b691027840d1b9092a",

}

]

}

Problem: INFO file resets to default whenever I try publishing the survey. I don't think the "append": true parameter is being published along with the survey.

Question: Is this an issue with Beta, or have I missed a step?*

*Note: I see there is a pending app update set for release next week (01/18/16) and will plan to see if anything changes.

Re: INFO file does not retain modifications

MikeMillerGIS — Thu, 21 Jan 2016 15:54:10 GMT

This forum is for the utility configurations, for general help, I would suggest posting in Survey123 for ArcGIS

Re: INFO file does not retain modifications

CraigCarsley — Thu, 21 Jan 2016 16:21:57 GMT

That was my intention when I initially posted the message. I asked a question directly from the Survey123 for ArcGIS page, but when I clicked "In a place," the only option was "Utility Survey 123 Configurations."

I just tried moving the discussion, and this is as close as I get:

Any other advice?

Re: INFO file does not retain modifications

FasilTiru — Fri, 22 Jan 2016 02:40:13 GMT

Hi Craig,

We are currently testing the workflow mentioned in this blog:Prepare basemaps for offline use to make sure that everything is working as expected. We'll get in touch soon.

Thanks,

Fasil T.

Esri Support

Re: INFO file does not retain modifications

HannahFerrier — Tue, 26 Jan 2016 23:33:19 GMT

Hi Craig,

Be sure to check that your JSON is valid by passing your code through an online JSON validator.

This happens to me all the time - I have forgotten a comma or a closing bracket and after publishing the survey to ArcGIS Online, the file will have removed the bad JSON.

Let me know if this helps,

Hannah

Re: INFO file does not retain modifications

FasilTiru — Wed, 27 Jan 2016 00:42:21 GMT

Craig,

Thanks Hannah for the tip. I used http://jsonlint.com/ to validate the code snippet, and found out that there was an issue. Remove the coma after the second URL string as follows and everything should work fine as expected.

{

"displayInfo": {

"map": {

"mapTypes": {

"append": false,

"includeLibrary": false,

"mapSources": [{

"url": "http://www.arcgis.com/home/item.html?id=221a6aab56804a988a94ec9f82a063e7",

"storeInMapLibrary": false

}, {

"url": "http://www.arcgis.com/home/item.html?id=4497b7bb42e543b691027840d1b9092a"

}]

}

I hope it helps!

Fasil

Esri Support

Re: INFO file does not retain modifications

FasilTiru — Wed, 27 Jan 2016 20:35:24 GMT

Craig,

Just FYI...If you already have the Tile Package loaded on the device for offline use, you don't have to make any changes on the .info file. Just publish your survey > download the survey on your device > click Collect > click on the map section > click on the menu on the top right corner > and select your tile package.

If you are offline, you will not see the default ArcGIS Online basemaps.

Thanks,

Fasil T.

Esri Support

Re: INFO file does not retain modifications

CraigCarsley — Thu, 28 Jan 2016 14:12:42 GMT

Thanks Fasil.. and thanks Hannah.

Regarding the .info file, I tried this again and achieved different results, though still not what I expected.

I tried deleting everything that exists in the .info file, and pasted the snippet you posted. When I republished the survey, the .info file was modified again, and it now only has the following code:

{

"serviceInfo": {

"itemId": "4add4aaee47847508b3795228529ebfd",

"type": "Feature Service",

"url": "http://services.arcgis.com/pDAi2YK0L0QxVJHj/arcgis/rest/services/service_1544619d72e244128559286a072e8975/FeatureServer"

}

Regarding the map types menu, how do I access that menu? I'm using an iPad, and I haven't been able to find anything like it. This is all I see..

I'm using an iPad 2, version 9.0.2. I'm signed into the Survey123 app as the same user that published the survey. I haven't seen an update for the app since January 5th- has any been released since then?

Re: INFO file does not retain modifications

FasilTiru — Fri, 29 Jan 2016 18:11:47 GMT

Craig,

I'm not sure if you saw my other response above. If you already have the Tile Package loaded on the device for offline use, you don't have to make any changes on the .info file. Just publish your survey > download the survey on your device > click Collect > click on the map section > click on the menu on the top right corner > and select your tile package.

Please follow the steps mentioned this blog (Prepare basemaps for offline use ) to copy your tile package to the device.

Fasil

Re: INFO file does not retain modifications

CraigCarsley — Fri, 29 Jan 2016 18:38:46 GMT

Fasil,

Yes, I saw your above response. I don't see any map section I can't click on.

If you're referring to this, I can't get it to do anything..

Re: INFO file does not retain modifications

FasilTiru — Fri, 29 Jan 2016 21:26:34 GMT

Craig,

Let's try this method then:

1. Upload your tile package to ArcGIS Online My Content (uncheck the option to publish)

2. Copy the URL (For example: http://ess.maps.arcgis.com/home/item.html?id=ec54ab5ca97a441d9482292694989101 )

3. Open the .info file and delete everything and paste your code here. Make sure that you add the URL of your own tile package here. The code should look like this:

4. Save the file and publish your service.

5. On the iPad, downlaod your survey, and open it.

6. Click the menu and Download Maps

7. You will see your tile package listed here for download.

8 When you click Collect, the map will be loaded for you.

9. Just for your reference. After you publish the survey, the info file will look like this. The second URL is the feature service.

Fasil

Esri Support

Re: INFO file does not retain modifications

CraigCarsley — Fri, 05 Feb 2016 17:03:53 GMT

Fasil,

Is it necessary to upload the tile package to ArcGIS Online? Ours is about 32GB; I believe that exceeds the limitation.

Re: INFO file does not retain modifications

DougBrowning — Fri, 05 Feb 2016 19:12:57 GMT

I have uploaded TPKs up to 70GB to AGO. You just need to use the Share Package tool.

But no you do not have to upload anything if you have another way to get them on the tablet. We use a 3rd party app that already had 30gb and 70+ tpk files sitting on our tablet SD Card. All I did was give Survey123 the directory on the sd card and all my TPKs appeared.

Re: INFO file does not retain modifications

CraigCarsley — Fri, 05 Feb 2016 21:42:47 GMT

How do you give Survey123 the directory?

I copied the TPK to the Survey123 app using iTunes, but I haven't found a way to get it showing up anywhere.

Re: INFO file does not retain modifications

DougBrowning — Fri, 05 Feb 2016 21:57:03 GMT

I use Android so it may be different. On the main screen in Survey123 app there is a menu button at the top right. In there use Settings. Then at the bottom there is a section Map Library Folder.

Re: INFO file does not retain modifications

CraigCarsley — Fri, 05 Feb 2016 22:01:42 GMT

It sounds exactly like iOS. When I open the Map Library, though, I don't see anything and can't do anything besides Sign Out. Do you see any more than this?

Re: INFO file does not retain modifications

DougBrowning — Fri, 05 Feb 2016 23:08:57 GMT

I have a page before that page that says Settings at the top. Then at the bottom a file location

Re: INFO file does not retain modifications

BrittneyGibbons — Tue, 09 Feb 2016 04:06:37 GMT

I am also experiencing a similar problem when trying to edit the info file. I add the lines to the file, but once I publish the survey, the info file is overwritten. I have been able to successfully load the tile packages directly to the device, but it would be helpful to be able to use the shared data available online.

Re: INFO file does not retain modifications

HannahFerrier — Tue, 09 Feb 2016 04:48:39 GMT

Hi Brittney,

Please check that your JSON is valid. I use an online JSON Validator to make sure my syntax is all good.

The .info file will keep overwriting itself if your JSON is invalid.

- Hannah

Re: INFO file does not retain modifications

BrittneyGibbons — Tue, 09 Feb 2016 14:35:58 GMT

Hi Hannah,

Thanks very much for the quick response. I ran the code through JSONLint and no errors were found. I also tried using the sample code below with the same results:

{ "displayInfo": { "map": { "mapTypes": { "append": false, "includeLibrary": false, "mapSources": [ { "url": "http://www.arcgis.com/home/item.html?id=9a7e015149854c35b5eb94494f4aeb89", "storeInMapLibrary": false }, { "url": "http://www.arcgis.com/home/item.html?id=4497b7bb42e543b691027840d1b9092a" } ] } } }

}

(from the post Prepare basemaps for offline use )