topic Download ... json not found in ArcGIS Survey123 Questions https://community.esri.com/t5/arcgis-survey123-questions/download-json-not-found/m-p/837986#M20174 <HTML><HEAD></HEAD><BODY><P>New install of Survey 123 on Android 7.0 device.&nbsp; &nbsp;Have authored the tutorial survey (HOA Preparedness) using my organizational account.&nbsp; &nbsp;Looks good so far but when I attempt to download the survey to the mobile device, I get a message that a file or the SD card cannot be found.&nbsp; &nbsp;<STRONG>"/sdcard/ArcGIS/My Surveys/38db...204/forminfo.json not found"</STRONG>.&nbsp; &nbsp; The device does have an SD Card which is called "SD Card" not "sdcard".&nbsp; &nbsp;Could this actually be a required name?!&nbsp; &nbsp;I have created the ArcGIS and "My Surveys" folders on the SD card.</P></BODY></HTML> Fri, 29 May 2020 00:06:39 GMT GregNichols 2020-05-29T00:06:39Z Download ... json not found https://community.esri.com/t5/arcgis-survey123-questions/download-json-not-found/m-p/837986#M20174 <HTML><HEAD></HEAD><BODY><P>New install of Survey 123 on Android 7.0 device.&nbsp; &nbsp;Have authored the tutorial survey (HOA Preparedness) using my organizational account.&nbsp; &nbsp;Looks good so far but when I attempt to download the survey to the mobile device, I get a message that a file or the SD card cannot be found.&nbsp; &nbsp;<STRONG>"/sdcard/ArcGIS/My Surveys/38db...204/forminfo.json not found"</STRONG>.&nbsp; &nbsp; The device does have an SD Card which is called "SD Card" not "sdcard".&nbsp; &nbsp;Could this actually be a required name?!&nbsp; &nbsp;I have created the ArcGIS and "My Surveys" folders on the SD card.</P></BODY></HTML> Fri, 29 May 2020 00:06:39 GMT https://community.esri.com/t5/arcgis-survey123-questions/download-json-not-found/m-p/837986#M20174 GregNichols 2020-05-29T00:06:39Z Re: Download ... json not found https://community.esri.com/t5/arcgis-survey123-questions/download-json-not-found/m-p/837987#M20175 <HTML><HEAD></HEAD><BODY><P>Hi Greg,</P><P></P><P>Apologies for the delay in response. &nbsp;'sdcard' in this case refers to a name in the Android file system; it sounds like there might have been an error when downloading/extracting the form. &nbsp;Can you delete the form from the file system (it should be in /sdcard/ArcGIS/My Surveys/) and try re-downloading?</P></BODY></HTML> Tue, 28 Jul 2020 21:17:17 GMT https://community.esri.com/t5/arcgis-survey123-questions/download-json-not-found/m-p/837987#M20175 JamesTedrick 2020-07-28T21:17:17Z