topic Re: Image Selection in Survey123 App in ArcGIS Survey123 Questions

Image Selection in Survey123 App

DeanSzumylo — Fri, 03 Feb 2017 20:23:44 GMT

When a survey includes an Image field, there are two options: 1) take a picture, or 2) select an image. I'm having problems with the second option.

My assumption would be that when taking the survey, if I select the folder icon, the survey would open the photo gallery on my phone, allowing me to select from the photos/images already stored on my device. Instead, I'm directed to a blank "No pictures found" screen. At the bottom of that screen, there's a rudimentary folder selection screen.

The default folder location was not correct. I eventually found where my existing photos are stored, but it took a lot of trial and error. With the correct folder selected, the images were stored in reverse chronological order (oldest first), so the most recent images would be at the very end of a long list of image files.

Is this the intended behavior? I can't imagine expecting a survey user to go through this sleuthing process to add an existing photo to a survey. What am I missing? Why doesn't the app open the photo gallery?

My phone is a Moto X (2nd generation), Android version 5.1

Re: Image Selection in Survey123 App

JamesTedrick — Fri, 03 Feb 2017 21:57:14 GMT

Hi Dean,

Android, unlike iOS, doesn't have a unified access point for all images; they retained the separate camera folder (DCIM) to essentially make the device look like a standard camera when plugged in or the sdcard is inserted. I'm a little surprised that you were forwarded to the DCIM folder- Survey123 should be going to the Pictures folder. This might be a peculiarity of how the settings of the Moto X phone are configured.

Re: Image Selection in Survey123 App

SPNIOrganization — Tue, 28 Feb 2017 17:01:54 GMT

Hi,

I'm having the same problem with two different android devices.

I tried browsing to the right folder inside the device with no success.

it seems like the app is not communicating with the photos stored in the device.

I hope the survey123 team works on a friendly solution for this issue because if it will stay like this we will have to find a different app

and I prefer not to do that..

Dikla.

Re: Image Selection in Survey123 App

JasonBone2 — Mon, 22 May 2017 22:08:51 GMT

Hello,

Survey123 app is crashing when trying to select a photo stored on the device. I am using Android 7.1.2 and latest version of Survey123 app. I tried reinstalling it and also updated and republished the survey to try to get it to work, but no luck. This functionality was working a few weeks ago, so it might be after I updated to Android 7.1.2.

Works fine on an ipad with the same survey. Seems like an Android OS issue. Any thoughts?

Thanks,

Jason

Re: Image Selection in Survey123 App

Anonymous User — Tue, 23 May 2017 22:28:12 GMT

Hi Jason

I have tested on Pixel (Android Version 7.1.2) but didn’t see the crash issue. May I know what kind of device you have?

Tina

Re: Image Selection in Survey123 App

JasonBone2 — Wed, 24 May 2017 22:48:18 GMT

I am using a Nexus 5X.

Re: Image Selection in Survey123 App

CamilleBarnett — Thu, 07 Sep 2017 16:56:40 GMT

I am having a similar issue not being able to attach existing images, but the sleuthing results in EMPTY folders. I am using a Samsung Galaxy Tab S2, and have tried going through both the SDcard and tablet folders to access images, and can't get any actual image files (or any other file for that matter) from any location to show up for selection. The only way I can view and select images is if I plug in the tablet to the computer, copy images from those locations, and paste them into the Pictures folder for Survey123. Oddly enough, when I follow the pathway displayed at the bottom of the screen for that image, the folder that I KNOW is storing it, shows as empty...

Re: Image Selection in Survey123 App

deleted-user-st4HsVxccxgs — Thu, 05 Oct 2017 20:17:04 GMT

I too am using a Samsung Galaxy Tab S2, and I see the same problem. I have pictures saved in multiple folders on the device, but navigating through Survey123 yields only empty looking folders. This might be a new issue, as I have been using my device for most of the year, and I do not think I had this issue before. Currently running version 2.4.72

Re: Image Selection in Survey123 App

CamilleBarnett — Thu, 05 Oct 2017 21:31:17 GMT

When you are looking at the blank looking folder, select the "Choose" option in the bottom right hand corner of the screen. Not very intuitive, but it worked!

Re: Image Selection in Survey123 App

Lake_Worth_BeachAdmin — Fri, 05 Jan 2018 11:57:20 GMT

same results here with Samsung galaxy S7

Re: Image Selection in Survey123 App

Anonymous User — Sun, 07 Jan 2018 21:36:16 GMT

Hi Joe,

We have implemented a new Android Gallery image chooser which will be available in version 2.6, to be released in the next few weeks. This should resolve any issues selecting photos using browse button on Android devices.

Phil.

Re: Image Selection in Survey123 App

Jean-YvesLandry1 — Fri, 02 Mar 2018 03:54:19 GMT

Hi Philip,

I don't see the browse button in the android gallery version2.6. I can see that it points to the camera folder (DCIM), as I can see images that are in the folder. Is it possible to change the path to another folder?

Re: Image Selection in Survey123 App

Anonymous User — Fri, 02 Mar 2018 04:31:09 GMT

Hi Jean-Yves,

With the new android gallery in 2.6 there is no longer a file browser option to manually browse to any folder on the device. By default all photos will be shown that are in the DCIM folder or subfolder to DCIM on the device or SD storage, or alternatively photos in any of the standard android picture folders (system managed default) will be shown. We have an update in 2.7 (to be released in a few weeks) that will improve this standard picture folder search.

The gallery has been implemented in a similar way to how other android apps search folders and display photos, as well as keeping in line with how the iOS photo gallery works.

If you move your photos you want to select into the DCIM folder or subfolder of DCIM on either SD card or device storage, then they will appear.

Regards,

Phil.

Re: Image Selection in Survey123 App

Jean-YvesLandry1 — Fri, 02 Mar 2018 17:43:10 GMT

Without having tested 2.6 as our tablets are still on a previous version, are the pictures taken through survey123 still saved in "survey attachment" folder or are they saved in DCIM?

Re: Image Selection in Survey123 App

Anonymous User — Sun, 04 Mar 2018 23:17:01 GMT

Hi Jean-Yves,

Yes, pihotos taken via the camera in the Survey123 app will be saved to the \\ArcGIS\My Survey Attachments\ folder. If you are using the default camera app on the device outside of Survey123, then those will be saved to the DCIM folder.

Phil.

Re: Image Selection in Survey123 App

StefanoCamisassi — Mon, 07 Oct 2019 13:09:03 GMT

There are still problems on that feature because when I try to choose an image from the gallery the order seems random. Probably the list is ordered by folder then by date, the problem is that if I have instagram, whatsapp or any other app with picture taken capabilities, I cannot find the last pictures taken. This is a very big problem, imagine a field operator who take 10 picture and have to scroll thousant pics to find the correct one for each picture to load in a survey.

Furthermore, if I try to order the photos several times, the order is always different. I think that the problems arise when the smartphone has a lot of pictures stored but the survey123 app, in any case, has to redesign the image explorer.

I'm using the version 3.6.153 with Huawei p20 pro and many other device of my field operators.

Re: Image Selection in Survey123 App

Anonymous User — Mon, 07 Oct 2019 21:40:18 GMT

Hi Stefano,

This was a new bug (BUG-000125769) that was identified recently (last week) and we already have a fix for it. We are planning to update the Android app in the Google Play store very soon with an update to fix this. Please keep an eye out for it.

Phil.

Re: Image Selection in Survey123 App

Anonymous User — Thu, 10 Oct 2019 02:41:09 GMT

I am having a particular problem similar to this. But in my case, it seems like the option to browse through my photos does not exist at all. It's baffling. And the folder to which the image media store points to at default does not contain any previous photos I took within the Survey123 for ArcGIS app. Please refer to the screenshot below:

It is quite inconvenient since the surveyor does not have the capability of taking the shots he/she has stored away prior due to the fact they can't even navigate to any folder to check it went in the first place.

I've tested in other Android devices; Samsung Galaxy Tab and Lenovo just to name a few; all with latest Android OS and having the same issue. Mine is Nokia 4.2 with Android version 9.

Is this an existing issue? If it is, does anyone know any possible workaround? Any ideas would be great!

Thank you!

Regards,

Azalea

Re: Image Selection in Survey123 App

JamesTedrick — Tue, 15 Oct 2019 21:43:26 GMT

Hi Azalea,

This is a bug with the display of photos in the Android app that will be updated in the near future.

Re: Image Selection in Survey123 App

DerrickWestoby — Thu, 17 Oct 2019 23:00:19 GMT

Good to hear, thanks. Getting some complaints on this.

James, can you please tell us if a gallery/folder viewer will also be available in Android again, like it is in iOS?