topic Re: Survey123 Public URL not Resolving in ArcGIS Survey123 Questions

Survey123 Public URL not Resolving

MickHuska_Jr__ALLETE_ — Fri, 16 Mar 2018 14:59:36 GMT

Hello,
I am having an issue with downloading public surveys onto field devices with pre iOS 11 on the Safari browser. The survey sharing URL appears to "hang-up" and shows 3 green loading bars indefinitely. Please let me know if I can provide a URL to test.
Thank you for any insight,
-Mick

Re: Survey123 Public URL not Resolving

BrandonArmstrong — Fri, 16 Mar 2018 16:07:05 GMT

Hi Mick,

Can you please share the URL to one of the surveys exhibiting this behavior?

Thanks,

Brandon

Re: Survey123 Public URL not Resolving

MickHuska_Jr__ALLETE_ — Fri, 16 Mar 2018 16:10:15 GMT

I would prefer not to post it here -- could we do it over email? Mine is mhuska at mnpower.com

Thanks,

-Mick

Re: Survey123 Public URL not Resolving

BrandonArmstrong — Fri, 16 Mar 2018 16:21:28 GMT

Please check your email, Mick.

Thanks,

Brandon

Re: Survey123 Public URL not Resolving

BrandonArmstrong — Mon, 19 Mar 2018 17:54:30 GMT

Hi Mick,

After testing, we found that this behavior appears to be specific to 10.2x versions of iOS, and have logged an internal issue in our backlog. For the meantime, if at all possible, please try to upgrade to 10.3.3 or later which should resolve the behavior.

Thanks,

Brandon