topic Re: Cannot read property 'username' of undefined while generating Feature Report Template ? in ArcGIS Survey123 Questions

Cannot read property 'username' of undefined while generating Feature Report Template ?

MayurDodiya — Wed, 24 Jul 2019 07:18:12 GMT

Hi,

I have created Survey using Survey123 connector app version 3.5.157.

Now, I am logged in to the survey123 web designer using URL format below :

https://survey123.arcgis.com/?portalUrl=https://myenterpriseurl/devportal/

After logged in to Survey123 web designer I am trying to generate Feature Report Templates from Data tab.

I am getting error "Cannot read property 'username' of undefined"

I can see username in question type in app but couldn't generate the Feature Report Templates e.g. Create sample template using Survey123 Web designer.

Below is the error :

XLSForm in Calculation field I have property('username) function.

Thanks,

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

BrandonArmstrong — Wed, 24 Jul 2019 22:06:17 GMT

Hi Mayur,

I am unable to reproduce this when using a survey with property('username') in the calculation column. Having said that, I was testing in ArcGIS Online. It looks like you are in an Enterprise environment? Can you please provide more information related to the version and any other details related to your environment?

Also, if possible, please provide your XLSForm by uploading to this thread or sending it to me at barmstrong@esri.com

Thanks,

Brandon

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

MayurDodiya — Thu, 25 Jul 2019 11:19:12 GMT

Hi Brandon,

Thanks for your reply.

I have sent the XLSForm and details on your mentioned email id from my official account.

Thanks,

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

MaggieCloos — Wed, 07 Aug 2019 19:33:01 GMT

I'm getting the same error. I was able to save a custom report template but I get the error when I try to generate the report. We're using Enterprise 10.5 and Survey123 Connect 3.3.

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

JamesTedrick — Thu, 08 Aug 2019 19:53:57 GMT

Hi Maggie,

Can you confirm there is a field named 'username' in you table (I can see a field whose alias appears to be user_name)?

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

Jean-MarieDULISCOUET — Thu, 29 Aug 2019 14:09:48 GMT

HI James,

I have the same issue with ArcGIS Enterprise 10.5 and Survey 3.5. Do I have to create a field named 'username' in the feature class of the survey service ?

Furthermore I can't download a report template because of the username error...

It seems that the report function is most Online aware and that in October survey report will be out of order with ArcGIS on premise. Is it true ?

Jean-Marie

hgaignar‌

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

PradeepNegi — Sat, 21 Sep 2019 18:54:54 GMT

This issue is also reproducible in portal version 10.6.1 and 10.7.1. Is this a bug?
We are aware that Integrated Windows Authentication will not work with the report service therefore tried with built-in portal account, still no success.
Thank You

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

JodyZhengLiu — Wed, 25 Sep 2019 08:18:13 GMT

Hi Pradeep,

We are not aware of any known bug regarding this issue and I couldn't reproduce it with some initial tests. Perhaps it relates to specific form questions. Is it possible to share your form xlsx file and the feature report template in this forum or send to me at zliu@esri.com?

Thanks,

Jody Zheng Liu

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

PradeepNegi — Thu, 26 Sep 2019 06:38:12 GMT

Dear Zheng Liu,

Appreciate your response. Sharing the xlsx file to your esri email account.

Regards,

Pradeep

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

JodyZhengLiu — Thu, 26 Sep 2019 07:52:37 GMT

Hi Pradeep,

Thanks for sharing the xlsx file, I have created a test survey on Portal 10.7.1 using the file you shared and a sample template, but I didn't encounter any error for printing. Do you mind also share the report template? Also, what is the user account type you used?

Thanks,

Jody Zheng Liu

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

MayurDodiya — Mon, 07 Oct 2019 13:08:35 GMT

Hi Zheng,

Appreciate your time for looking into this error.

Recently we have upgraded environment to 10.6.1, it generates the Feature Report sample templates, but again when I try to generate report for selected record I am getting error ""An error occurred when uploading result files to Portal for ArcGIS. Error in adding URL file item"

Below is Enterprise detail :

ArcGIS Enterprise 10.6.1

Survey123 version 3.6

Portal for ArcGIS Account : Domain\AD account

I checked Portal log and log is below "Read timed out".

Failed to add item '8c3c1af49486497ca01c0cc005afa435' from URL 'https://featurereport-prod.s3.amazonaws.com/9cc92fdd07d34024adb8ccbbfc2fb8c6/Site%20Visit%20POC_OID23_20191007153617.docx?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIA5SCZICL5RMU5QMS5%2F20191007%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20191007T123705Z&X-Amz-Expires=900&X-Amz-Security-Token=AgoJb3JpZ2luX2VjEIv%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMSJIMEYCIQDdLhJH3FBXdIzf3WUAjRhlQmbYbnxyuTcmROC7wQQUSwIhAPizHZrMzoBv4b0Yiuc3BZd8G5OsTe1G97QNH%2FWkVXK%2FKpkCCHQQARoMOTMyMTk1MDc4OTA3IgzLMTzOtgaTaukTE7Iq9gH39sbkySGKUbNr%2B%2F58nZCAew49OuSfsmNyTIZqXo2aXOjh%2FsEkgMSOdudInUwXnaFZrGRFW5IDpYVT%2FmrxtcpCirSawBLbsgTQwR070uz5FtbVVFzoOc7xmJolklIkxLcm473aOskkZtn3BnXT14jGFbUPuDN6oGeZWnrMDbQw%2Fknz2vJBVHOsWUtqC%2BBcpZHhx4cuIwk7RkAOHAOSYn%2BB%2B5bJSvV35y5h2enVT068z0koLFjzKo%2FGlPrTnrjiSV5BroiBFrLYSwelbqYqxZXGhy%2F5bxZxkNc4GAPZ%2Bip49Vz5v6H3c63tYUa5MEUQXwj%2B3Oqp%2FrEwsLPs7AU6swGpARdphWBhyqdMcXmVoWAE5bW20hDGxikComUNrmYlAbg8FchNoIdTG4Hih6zbmDD9AE65Rs1auL81pxbfuYBZOF94AxXv5ELzgUCJsmai0a8jUWbH9DdDjgMDTE3RXyYw%2FAvOeNsA1DHR5shaDSnBkL5e6A2XmN1VmAVVbCNUQyoJEZ9QfI4%2FFyPbvPnleADQkRY6jOe%2BNSQxodiwsNbcEKgfSpRrTu7jr9bIPL0lS7fRGQ%3D%3D&X-Amz-Signature=32908238638dd28060d3c13260348342299c3b340c22ba8e31985ff2f44172c9&X-Amz-SignedHeaders=host'. Read timed out

Thanks,

Mayur

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

JodyZhengLiu — Thu, 10 Oct 2019 08:34:09 GMT

Hi Mayur,

Are you using a IWA Portal? (Use Integrated Windows Authentication with your portal—Portal for ArcGIS (10.7 and 10.7.1) | ArcGIS Enterprise)

If so the Feature Report functionality is not supporting IWA Portals: Feature report templates—Survey123 for ArcGIS | Documentation

Could you please try with another Portal?

Thanks,

Jody Zheng Liu

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

ChrisPedrezuela1 — Fri, 18 Oct 2019 02:04:28 GMT

We have the same issue with our public facing 10.6.1 portal. It does not use IWA, were using built-in portal accounts.

ailed to add item '59708e9f2bd0478a9b9b65bd21bc6b16' from URL 'https://featurereport-prod.s3.amazonaws.com/1d4d8ada45f64ed1a22752f3ec6bb4f9/survey123Test_2%20records_20191018142644.zip?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIA5SCZICL5RN2F74DE%2F20191018%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20191018T012728Z&X-Amz-Expires=900&X-Amz-Security-Token=AgoJb3JpZ2luX2VjEIr%2F%2F%2F%2F%2F%2F%2F%2F%2F%2FwEaCXVzLWVhc3QtMSJGMEQCIBOyTCxFPKKTtRt2m43T027Y0jZDs%2Ba3aUS2vVd7ABv1AiBgPw4GEpAtFQUhloZNBtju6P4W3ul1K%2BCI90UOmFF3CyqiAgiC%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F8BEAEaDDkzMjE5NTA3ODkwNyIMY2iQcO1od2ybHmWoKvYBfUfcZlmK2DlB3SSRoxVVv1Jfx%2Btnp2Q27FypWNJBTw4MwvHU7myKHol%2FPwpdpO67iaoQMGGpv5bUDdcTPTekdMkxL0m77em7DEHZF%2BTOgd0dWTW0ANDzfx4V7%2B9YMAKi3q4uoefP2TuSL3Xxc0kAXWQiEQsdMW56Hm3gWWsgxIeYNyOc14kbVsX9u2oc8qzIfaLCnvaXo3HnHnP1HWvEocG6XID3XDmFX6cKW2X3oU1%2B2l74%2FUTRVxdODwtHmFgDW1TwO3XHKr1G1O4iJ80vRIrRSbY9hINx8Qon9UXlRsDAt3RD7ivfUsimFQSYhFGxtJH%2BRzh3MLGlpO0FOrUBVjU1GmeYRIOWwjpa4Xd9zqYv3WJXCR8nmxHt%2BBzmqBUKyVQ30P2koqV8QZFA%2FccBGYnD8UKotiZ5XD5x7QK4AkjV%2F1i%2F4PQwNldn7T6fOQEekeQ9Vq87E8ttHQG5P3%2Fo7XBmJQiYFjsg1blYFgE%2FFgsSQb8jJHHzRtI%2BNp5JIHMaM%2FFcevdRfZSa94mutcqwT%2F7%2F424hMj%2BVY%2BX6BLsTKxzY1FgKxpS3Rob9BFAiH6aCjFBsOw%3D%3D&X-Amz-Signature=8a238c1b7d25178734f74750a5258261aefca62be84e9dcfdfeb3ddb3379e4c1&X-Amz-SignedHeaders=host'. Connection timed out: connect

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

ChrisPedrezuela1 — Mon, 21 Oct 2019 01:11:14 GMT

James Tedrick‌ - Looking at our portal logs, we see that the report gets successfully created on the ESRIs AWS site. Once it is created it tries to upload the item inside the portal accounts content. This is the part it fails. We are just wondering what account does AGOL use to grab the item from AWS and load it in our own external portal. We can see there is an amazon credential that is used, is this the account used to load to our portal which probably is being blocked as it is not an existing account? Could you shed some light how this mechanism works? thanks

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

JamesTedrick — Mon, 21 Oct 2019 18:40:53 GMT

Hi Chris,

The feature report service uses the identity of the (ArcGIS Enterprise) user that submitted the request to retrieve the data and add the results to their account.

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

ChrisPedrezuela1 — Mon, 21 Oct 2019 22:00:22 GMT

Thanks James. Do you have any ideas why we experience "connection time out"? Our portal, which is hosted on our local servers, is exposed to the public. The account I am using is an Administrator role. Would there be an issue with AWS communicating with our local Portal? @Jodi Zheng Liu mentioned she tested the feature report on her Portal and it works, is that a Portal on a local server or is it hosted at AWS? Also does the upload process going to upload a ZIP file or a Word Document?

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

AndreaV — Fri, 26 Jun 2020 14:10:15 GMT

Hi Chris,

I know it is a very old thread, but I feced the same error of "connection time out" because of the server hosting Portal could not reach the url ' https://featurereport-prod.s3.amazonaws.com'. I unlock outgoing traffic on the firewall and did the trick.

Good luck

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

ChrisPedrezuela1 — Mon, 27 Jul 2020 02:25:43 GMT

Thanks Andrea, have forwarded your comments to my team. Hopefully it also gets resolved.

Re: Cannot read property 'username' of undefined while generating Feature Report Template ?

MarkGiesbrecht — Tue, 22 Jun 2021 18:14:38 GMT

Hi All,

I just hit this problem as well this morning, when publishing to an Enterprise 10.8.1 Portal. The Survey123 Connect app shows the proper use of the 'username' property, but when I loaded the web form from our Portal, I get the following error:

Here is the calculation used for the field:
concat(format-date(now(), '%y-%m-%d %H:%M:%S'),'-',property('username'))

This form was previously configured for AGOL, but had to be brought back internally. Also had to change all the field names to lower case (for backend PostgreSQL data store).

For Enterprise Portals, what is the equivalent for 'username'?

Thanks,

Mark