topic Re: Survey123 public web form used in Survey123 iOS app doesn't allow photo attachments in ArcGIS Survey123 Questions

Survey123 public web form used in Survey123 iOS app doesn't allow photo attachments

AnthonyRyanEQL — Mon, 16 Apr 2018 03:43:53 GMT

Hi there,

I have created a survey123 web form in AGOL a few days ago and have gone through the survey and set it up to be public. After this, I sent the url to my iPhone 5S with Survey123 V2.7.98 field app installed. I selected to open within the app and the survey was downloaded and ready to be used. The survey is quite simple with 2 notes, about 10 text fields, 2 date, 2 times, geopoint, image and about 3 select_one list. With the survey on my phone, I have done 2 types of tests with logged in and without (eg anon user). Both tests work when no photo is taken or selected from library with data submitted and being available in AGOL.

The problem I'm having is when I'm testing the survey as an anon user due to L2 named user restriction. If I fill out the survey with a photo attachment (captured or selected from library), the data isn't sent to AGOL but the app said the data was sent and is in the Sent folder.

Has anybody experienced this problem or is there a setting I need to change for anon users relating to attachments, etc?

Thank you for any time with this.

Re: Survey123 public web form used in Survey123 iOS app doesn't allow photo attachments

JohnathanHasthorpe — Wed, 18 Apr 2018 06:37:22 GMT

Hi Anthony

Please try this workflow again now AGOL has had an update (make sure that you are using version 2.7 of the Survey123 field app). This issue should now be resolved.

Thanks

John

Re: Survey123 public web form used in Survey123 iOS app doesn't allow photo attachments

AnthonyRyanEQL — Thu, 19 Apr 2018 23:48:53 GMT

Johnathan,

I tried again this morning and still no luck with photo attachment. I'm using the latest version of Survey123 field app (V2.7.98) and also cleared the cache in IE just in case.

Regards

Re: Survey123 public web form used in Survey123 iOS app doesn't allow photo attachments

JohnathanHasthorpe — Fri, 20 Apr 2018 04:34:19 GMT

Hi Anthony

Can you share the url of your survey and I will take a look.

Thanks

John

Re: Survey123 public web form used in Survey123 iOS app doesn't allow photo attachments

AnthonyRyanEQL — Mon, 23 Apr 2018 00:42:42 GMT

Johnathan,

https://survey123.arcgis.com/share/e66b9c617de546058dec1c8631d561f5?open=menu

Thank you for your time with this

Re: Survey123 public web form used in Survey123 iOS app doesn't allow photo attachments

JohnathanHasthorpe — Tue, 24 Apr 2018 13:18:40 GMT

Hi Ryan

A bug exists when submitting features (with attachments) to feature service views configured with the permissions you are using:

What kind of editing is allowed? Only add
What features can editors see? Editors can't see any features
What access do anonymous editors have? Same as signed in editors

This does not affect feature services. So you have a couple of options:

1) Publish your survey from connect and apply the permissions directly to the feature service (don't create a view).

2) Continue to use the view, but don't apply the Editors can't see any features permission to it.

Both options should let your users submit to your survey/service.

Please let me know how you get on.

Thanks

John

Re: Survey123 public web form used in Survey123 iOS app doesn't allow photo attachments

AnthonyRyanEQL — Wed, 25 Apr 2018 23:00:09 GMT

Johnathan,

Thanks for the infomation. The views were created as part of the survey when I used Survey123 web site (https://survey123.arcgis.com/). I was trying to understand the reason for them to exist. Not sure what the result will be if these are deleted.

Question - If I create the survey using Connect, publish to AGOL and modify the setting accordingly. What would the url link be to open the survey up with Survey123 field app similar to https://survey123.arcgis.com/share/e66b9c617de546058dec1c8631d561f5?open=menu?

Thanks

Anthony

Re: Survey123 public web form used in Survey123 iOS app doesn't allow photo attachments

JohnathanHasthorpe — Thu, 26 Apr 2018 05:38:53 GMT

Hi Anthony

Views are created by the website as a means of providing separate permissions to your data - i.e. we can have different permissions for the fieldworker and stakeholder views, and for the feature service itself. Connect does not create views when publishing - so we are not deleting the views, we are just not creating them in the first place.

Yes - once you publish the survey from connect, you can access it in the website and generate a url link for sharing.

The above will get you up and running.

Cheers

John

Re: Survey123 public web form used in Survey123 iOS app doesn't allow photo attachments

Shannonwilder — Wed, 02 May 2018 15:57:12 GMT

what do you mean "publish the survey from connect"?

Re: Survey123 public web form used in Survey123 iOS app doesn't allow photo attachments

AnthonyRyanEQL — Wed, 02 May 2018 22:48:08 GMT

Shannon,

Johnathan is talking about Survey123 Connect application (https://doc.arcgis.com/en/survey123/download/). Can be installed on Windows/Mac/Linux. It gives you far more functionality in creating surveys than the survey123 web site

Re: Survey123 public web form used in Survey123 iOS app doesn't allow photo attachments

AnthonyRyanEQL — Wed, 02 May 2018 22:50:34 GMT

Johnathan,

I published the survey using connect and all is working now. I don't realised surveys published to AGOL from connect could be seen from 'My Surveys' within https://survey123.arcgis.com/

Thanks again

Re: Survey123 public web form used in Survey123 iOS app doesn't allow photo attachments

DavidQuillin — Tue, 05 Jun 2018 16:36:55 GMT

Hi John,

Your suggested solution work well and I was even able to to use various setting as "Add, update and delete features" and "Editors can only see their own features". However, the option under 'What features can editors edit' had to be set to "Editors can see all features" in order for a survey with attachment to be successfully submitted.

The question I have is, is this working as designed? Meaning, is the option of "Editors can see all features" a requirement for the survey's with attachments to be posted to the service?

Thanks,

David

Re: Survey123 public web form used in Survey123 iOS app doesn't allow photo attachments

JohnathanHasthorpe — Wed, 06 Jun 2018 00:57:43 GMT

Hi David

No - this is not working as designed, we have a bug open to allow What features can editors see? Editors can't see any features to be applied to on views. However, please see https://community.esri.com/thread/212975-survey123-public-web-form-used-in-survey123-ios-app-doesnt-allow-photo-attachme… from above. If you don't use views, then you can use this permission setting.

Thanks

John

Re: Survey123 public web form used in Survey123 iOS app doesn't allow photo attachments

Anonymous User — Thu, 02 Aug 2018 04:56:04 GMT

Hi Anthony/David,

Just letting you know a recent hotfix has been applied to AGO which should resolve the issue of not being able to send attachments to feature layers where "Editors can only edit their own features (requires tracking)" has been applied.

If you still require this setting, can you please try and apply it again to your feature layer and re-test sending attachments from the app.

Regards,

Phil.