topic Re: Survey123 Hangs When Publishing in ArcGIS Survey123 Questions

Survey123 Hangs When Publishing

neiden — Fri, 10 Aug 2018 00:12:08 GMT

Hello! I built a fairly straight forward Survey123 form and Previewed/Published without trouble. I finished up my work, and went to publish the form for the end user to review. Survey123 now hangs forever. I searched GeoNet and researched various fixes without luck. Also read thru a post about turning on logging but am stumped there too.

At one point I received an OAuth2 error message telling me to copy and paste a GUID-like code. I'm publishing this to AGOL and not an on-prem Portal.

Uploaded the xlsx in hopes a kind-hearted S123 whiz might take a look and lend a hand.

Thanks!

Nikki

Re: Survey123 Hangs When Publishing

BillSimper — Fri, 10 Aug 2018 00:29:22 GMT

Did you by chance move your form to a different folder in your AGOL Contents? That's one thing that will hang up publishing a form. If so, you'll need to update the "ownerFolder" in the .itemInfo file in your survey's project folder.

https://community.esri.com/thread/114696

Re: Survey123 Hangs When Publishing

neiden — Fri, 10 Aug 2018 15:35:34 GMT

Hi! Thanks for your response. No I didn’t move anything, I was simply carrying on developing the survey like I had been for the previous 1-2hrs, and it all of the sudden started hanging while publishing, seemingly out of the blue.

I did try deleting the existing service in ARCGIS Online, no luck.

Re: Survey123 Hangs When Publishing

neiden — Fri, 10 Aug 2018 18:29:32 GMT

Just got off the phone with Esri Support. Going into AGOL and deleting the folder, and not just the feature service solved the issue. Incidentally, Survey123 was creating a new feature service each time I tried publishing, so there were several in the AGOL folder.

Re: Survey123 Hangs When Publishing

BradleyManning1 — Mon, 09 Mar 2020 16:48:27 GMT

Hi, Any reason that a new feature service was being created each time? I was working on a survey for 2 weeks and each time I republished whether it was for a form change or a question change, a new service was not created. Then one day when publishing it started making a new service each time. Just curious if Esri gave you an explanation for this?