topic Re: Field app- form doesn't fit screen on iPhone SE iOS 13.3 in ArcGIS Survey123 Questions

Field app- form doesn't fit screen on iPhone SE iOS 13.3

לאוראורשן — Thu, 09 Jan 2020 10:08:45 GMT

Hi, I'm experiencing a bug on reporting with iPhone SE. This did not happen before I used older iOS version.

I also looked at iPhone 11 and this bug doesn't happen.

Steps to reproduce the bug:

Enter the survey123 app
Tap on a form
Click “Collect” button

Expected result: the form should be seen correctly

Actual result: the form is cut, user can't see the fields names

Re: Field app- form doesn't fit screen on iPhone SE iOS 13.3

לאוראורשן — Thu, 09 Jan 2020 10:10:31 GMT

Re: Field app- form doesn't fit screen on iPhone SE iOS 13.3

BrandonArmstrong — Thu, 09 Jan 2020 17:10:58 GMT

Hello,

Which version of the Survey123 field app are you using? If not using 3.7, can you please update the field app and let us know the results?

It would be great if you could also share your XLSForm if possible.

Thanks,

Brandon

Re: Field app- form doesn't fit screen on iPhone SE iOS 13.3

לאוראורשן — Fri, 10 Jan 2020 08:49:09 GMT

Thanks for prompt reply

The field application is version used is 3.7

Please find the xlsForm. It contains Hebrew ☺

Best

Laor

<http://facebook.com/Health.gov.il>

<http://call.health.gov.il/>

<http://health.gov.il/PniyotHazibur/Pages/CallCenter.aspx>

<http://www.health.gov.il/>

ד"ר לאור אורשן

מנהלת המעבדה לאנטומולוגיה

מעבדות מרכזיות, ירושלים

טל: 02-6551851 | פקס: 02-6551651

נייד: 050-6242382

Laor.Orshan@MOH.GOV.IL

Re: Field app- form doesn't fit screen on iPhone SE iOS 13.3

BrandonArmstrong — Wed, 15 Jan 2020 20:16:39 GMT

Hi Laor,

Thank you for raising this issue, I can see the behavior that you outlined above. If possible, it would be great if you could raise this issue with Esri Technical Support and have them log an official BUG . This will allow you and others to track the progress of a fix and help the development team keep track of how many other Survey123 users are being affected.

We will updater this thread as well when the issue has been addressed.

Best Regards,

Brandon

Re: Field app- form doesn't fit screen on iPhone SE iOS 13.3

לאוראורשן — Thu, 16 Jan 2020 05:41:55 GMT

Hi Brandon

Thanks!

We opened support call through Systematics, Israel.

Best

Laor

<http://facebook.com/Health.gov.il>

<http://call.health.gov.il/>

<http://health.gov.il/PniyotHazibur/Pages/CallCenter.aspx>

<http://www.health.gov.il/>

ד"ר לאור אורשן

מנהלת המעבדה לאנטומולוגיה

מעבדות מרכזיות, ירושלים

טל: 02-6551851 | פקס: 02-6551651

נייד: 050-6242382

Laor.Orshan@MOH.GOV.IL