Survey123 Mesa 3 Windows 10 Menu Problem

DeonLengton — Wed, 09 Sep 2020 13:04:02 GMT

Version information:

Windows 10 Version 2004 OS Build 19041.264

Survey123 Version 3.10.323

Issue: Survey123 installs correctly. Survey123 logs in correctly but the user is NOT able to click on the menu icon on the top right of the screen as indicated below:

When clicking on the Menu button nothing happens.

Without being able to access the Menu button the user is unable to:

- Sign out

- Download Surveys

- Access the Settings of Survey123 as shown below:

Re: Survey123 Mesa 3 Windows 10 Menu Problem

JamesTedrick — Thu, 10 Sep 2020 00:09:04 GMT

Hi Deon,

This sounds very similar to BUG-000132152, which has been reported on a Mesa 2. The issue is being looked at; if you want to add your case to the Esri BUG, we will be able to reach out once a fix is available for testing.

topic Survey123 Mesa 3 Windows 10 Menu Problem in ArcGIS Survey123 Questions

Survey123 Mesa 3 Windows 10 Menu Problem

Re: Survey123 Mesa 3 Windows 10 Menu Problem