topic Re: Survey 123 problem in ArcGIS Survey123 Questions

Survey 123 problem

MaikGrabow — Wed, 22 Feb 2017 14:58:47 GMT

I've got a little problem with survey123 web. I completed succesfull the form, but after putting data in it I can't open it (In Individual Response it's loading, but nothing happens). After completing the survey I clicked on Analyze but a red sign

shows me "Cannot get necessary XForms file for the survey." Does I need any Excel File to use Survey web, I thought It's a "standalone"? Can anybody help me?

Greetings!

Survey123‌

Re: Survey 123 problem

NatalieMarioni1 — Thu, 23 Feb 2017 14:15:08 GMT

I'm having this same issue. I have even created copies of the survey and sometimes it works, other times not. All settings are the same, the only thing I'm changing is the survey title.

Re: Survey 123 problem

NatalieMarioni1 — Thu, 23 Feb 2017 14:55:13 GMT

I think I figured it out. I think that I was forgetting to actually publish the Survey, using the link in the bottom right under the design tab. I'm now no longer getting these errors on my surveys. Hope it works for you, too!

-Natalie

Re: Survey 123 problem

JoeFlannery — Mon, 19 Jun 2017 14:03:43 GMT

I am using Survey123 Connect version 2.1.9 to build and publish my surveys. I am currently unable to access the Analysis and Data tabs for any of my surveys in the Survey123 portal in a browser. I have tried with Google Chrome browser, Microsoft Internet Explorer browser and Microsoft Edge browser - all with the same results.

Does anyone have a suggestion for this problem?

Re: Survey 123 problem

JamesTedrick — Mon, 19 Jun 2017 17:13:01 GMT

Hi Joe,

It looks like some components of the form did not load into ArcGIS Online correctly. Can you try to republish the form (if you've made no alterations, this will not overwrite the data)?

Re: Survey 123 problem

JoeFlannery — Mon, 19 Jun 2017 20:44:17 GMT

James:

Thank you for the suggestion. I tried it and it did not work. I may have messed things up by renaming files within my C:\Users\...\ArcGIS\My Survey Designs\SurveyName folder. Since newly created surveys name all the files in survey folder as "Form 1.xxx", I renamed the files so that I could have more than one Excel file from other surveys open at a time to compare XLSForm scripting notes. I also created a new folder in ArcGIS Online / My Content and moved my survey files to it for organizational reasons. I am not sure if any of these things that I did is causing the issue with viewing the Analysis and Data tabs in S123 Web.

You and your team are so generous with helpful blog posts in GeoNet, maybe a blog post outlining what files are created on the local computer when using Survey123 Connect and whether the folder and file names can be changed or not or what impact folder and file name changes may have. And outlining what files are created in ArcGIS Online and whether the stock folder in AGOL "Survey-[surveyname]" and files within can be modified in any way without impacting the survey and republishing of the survey. These information may already be in the Survey123 online help and I have yet to find it.

I appreciate your time and assistance and look forward to meeting you at this year's User Conference!

Joe

Re: Survey 123 problem

AldousTsang — Mon, 19 Jun 2017 21:18:36 GMT

In the FAQ (http://doc.arcgis.com/en/survey123/desktop/create-surveys/faqcreatesurveys.htm#anchor13) It mentions whether you can move the files or not. The short answer is No. Any modifications will break the link. I personally learned the hard way when I tried lol.

Re: Survey 123 problem

JoeFlannery — Tue, 20 Jun 2017 12:51:52 GMT

Aldous:

Thank you for the FAQ link - it is very helpful. I will start over with publishing my surveys and see what happens.

Re: Survey 123 problem

Lake_Worth_BeachAdmin — Thu, 18 Jul 2019 18:23:40 GMT

one of my users is having this issue but I am able to load the pages fine in my browser. works for me but not others.... odd

Re: Survey 123 problem

Anonymous User — Fri, 26 Jul 2019 21:16:13 GMT

I am having the same issue as Joe Head‌. I get the "Cannot get necessary Xforms file for the survey" error but some other users do not. Does anyone know why this it?

Re: Survey 123 problem

JamesTedrick — Wed, 07 Aug 2019 21:59:02 GMT

Hi Jacqui, Joe Head‌,

Could either of you share a form with this issue? Feel free to e-mail me directly at jtedrick AT Esri.com

Re: Survey 123 problem

Anonymous User — Fri, 09 Aug 2019 15:03:28 GMT

Thanks James,

Email sent.

Re: Survey 123 problem

MohammadAshrafSafi — Sun, 18 Apr 2021 15:28:53 GMT

I had the same issues and do not know how it comes, I had a survey called "121-NPA Daily Clearance Report" with the feature Layer with the same name.

When i cross-checked my "121-NPA Daily Clearance Report" folder there was automatically created another feature layer with 121-NPA Daily Clearance Report-Stakeholder, When i moved this to another folder or deleted this my Survey123 Data and Analysis tab start working.

Re: Survey 123 problem

LMedeirosUI — Tue, 08 Feb 2022 04:47:07 GMT

Old post, but happened to me. Turns out I (somehow) accidentally caused my stakeholder view to be two point layers instead of a point layer and a table layer. Ironically, I'm pretty sure I did this while attempting to delete/hide the points layer so that the data view in Survey123 only had the relevant table (I'm working with not savvy end users) and there weren't two "tabs".

The issue was fixed by deleting the stakeholder view, unchecking all boxes in Survey123 (for sharing the survey results and the survey itself), then resharing everything. This recreated the Stakeholder view and everything is back to normal.

Also, for what it's worth, the Data tab always loaded for me in Survey123. I assume this is because I am the owner of the survey and am actually viewing the original data table (i.e., not the stakeholder view). Basically, I am viewing a different version of the layer than all other users.