topic Re: Error 403 when trying to send Survey123 entry in ArcGIS Survey123 Questions

Error 403 when trying to send Survey123 entry

RebeccaFuda — Thu, 16 Nov 2017 19:06:48 GMT

I have created a Survey123 and shared it with a AGOL Group within my organization. So far everyone but one person has been able to send survey entries. When he attempts to send his entry, he receives Error Code 403: "You do not have permissions to access this resource or perform this operation." No one else is having this problem. He is using an iPhone. Any ideas?

Re: Error 403 when trying to send Survey123 entry

JamesTedrick — Fri, 17 Nov 2017 07:03:12 GMT

Hi Rebecca,

Have you had the user sign out and sign in again on the application? Can you verify that he is you organization?

Re: Error 403 when trying to send Survey123 entry

RebeccaFuda — Fri, 17 Nov 2017 19:20:31 GMT

That seemed to do the trick. Thanks.

Re: Error 403 when trying to send Survey123 entry

deleted-user-h1IKl-9CLRei — Fri, 29 Jun 2018 16:23:11 GMT

We just did some major updates to a survey yesterday and republished it and are having the same error as above. We have signed out and reloaded the survey but to no positive result. Please advise.

Re: Error 403 when trying to send Survey123 entry

JamesTedrick — Fri, 29 Jun 2018 16:39:48 GMT

Hi Shawn,

Based on the additional information you provided in an e-mail, it sounds like sharing permissions may have been altered on the form and/or feature service the data is submitted to- that can be resolved by the survey author or an organization admin.

Re: Error 403 when trying to send Survey123 entry

deleted-user-h1IKl-9CLRei — Fri, 29 Jun 2018 18:57:42 GMT

Had our settings wrong on the web thing for survey123. new to us.

Re: Error 403 when trying to send Survey123 entry

Karen — Wed, 24 Feb 2021 21:30:53 GMT

I know that this is an older issue but just came across it today. I have several in the field and they are able to open the survey and fill the form out, but they are unable to send it. I have checked permissions and also have had them log out and log back in and neither worked. I had them log out and logged myself in on their devices and was then able to send the items. I am a site administrator but not the author of the survey only the author of the survey and myself are able to submit forms. I have checked permissions multiple times, each users role and share the survey publically. Not sure what to do next?

Re: Error 403 when trying to send Survey123 entry

HaleyLucas — Thu, 27 May 2021 15:38:27 GMT

I am having the same issue. Were you able to find a solution?