topic Re: Web showing different basemap in ArcGIS Survey123 Questions

Web showing different basemap

BradySmith — Wed, 16 Oct 2019 14:31:12 GMT

I have a form that was created using Survey123 Connect (3.6.137) and an existing feature service. When I view the form in a web browser, the basemap is set to USGS Historic topo map. Is there a way to control the basemap displayed in the web browser? Attached are images of the issue.

Re: Web showing different basemap

BradySmith — Tue, 29 Oct 2019 15:52:28 GMT

I have narrowed down where the issue occurs. I get a different basemap after I change the colors of the background and the toolbar. This customization causes the default basemap to change.

Re: Web showing different basemap

PDSGIS_Department — Mon, 25 Nov 2019 20:22:20 GMT

We are seeing the same thing - even if we don't change the colors. Were you able to get another map to display?

Re: Web showing different basemap

JamesTedrick — Tue, 26 Nov 2019 20:48:45 GMT

Hi,

Thanks for bringing this up. We are working towards solving this and plan to address it in a release early next year.

Re: Web showing different basemap

ChelseaTabor1 — Thu, 05 Dec 2019 22:15:16 GMT

Are there any workarounds for this issue? I'm having the same problem with a point-in-time count survey coming up this January. We have a lot of older volunteers doing the surveys who may not be able to read the topo map or change the basemap easily.

Re: Web showing different basemap

JamesTedrick — Fri, 06 Dec 2019 22:01:32 GMT

Hi Chelsea,

Could you test at https://survey123beta.arcgis.com? That should have the fix for this problem.

Re: Web showing different basemap

ChelseaTabor1 — Fri, 06 Dec 2019 22:14:10 GMT

I opened the survey using that link, but the basemap is still topo.