idea Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector in ArcGIS Survey123 Ideas

Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

Jamie_Leitch_CNF — Fri, 17 Nov 2023 15:20:31 GMT

Currently with a Microsoft Power automate (MSPA) flow that uses a connector for ArcGIS Survey123, the security token for the connector seems to only be valid for 30 days. After this time, the flow will fail due to an invalid token with the error:

{

"error": {

"message": "Missing required parameters: \"token\"",

"code": "001"

"success": false

}

Because the main reason for using a MSPA flow is to automate certain tasks, it would be ideal if this token would be valid either indefinitely, or for a much longer period of time, for example 1 year. When the token lapses, there seems to be only one way to get the connection to work again and that is this:

https://community.esri.com/t5/arcgis-survey123-questions/changes-to-survey123-connector-in-power-automate/m-p/1296406/highlight/true#M49737

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

RobertAnderson3 — Mon, 20 Nov 2023 15:13:42 GMT

As far as I am aware the timeout is 14 days, unless they had changed it recently. But yes this needs to be fixed.

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

Jamie_Leitch_CNF — Mon, 20 Nov 2023 15:49:21 GMT

@RobertAnderson3 see the response to this idea: https://community.esri.com/t5/arcgis-for-power-automate-ideas/solution-for-timeout-for-power-automate-arcgis/idi-p/1335303

The responder says that the ArcGIS Connector in Power Automate was updated to expire in 90 days, but the Survey123 connector has a limitation of 2 weeks for refresh tokens. He indicates that there are plans to address this issue in the coming year.

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

ISP_graynic — Wed, 07 Feb 2024 14:56:40 GMT

Has there been any updates to this? We really need the token to last longer than 14 days.

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

Jamie_Leitch_CNF — Wed, 07 Feb 2024 15:03:16 GMT

@ISP_graynic not that I'm aware of. It is very inconvenient, I have a recurring item in my calendar every 14 days to refresh it which is not ideal.

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

Jamie_Leitch_CNF — Wed, 07 Feb 2024 15:05:43 GMT

@SeanKMcGinnis Just wondering if this issue is in the plan to be resolved in the near future? Thanks.

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

SeanKMcGinnis — Wed, 07 Feb 2024 16:01:52 GMT

Hi @Jamie_Leitch_CNF - the ArcGIS for Microsoft 365 team has been working with the Survey123 team to address the issue with the refresh token not being renewed. We are going to bring the Survey 123 trigger and actions into the ArcGIS Connectors for Power Automate. This will address the two week timeout by leveraging the ArcGIS Connectors connection. We are expecting to have that migrated over with the next release which is slated for early summer of this year.

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

RobertAnderson3 — Wed, 07 Feb 2024 17:28:35 GMT

Thank you for the update @SeanKMcGinnis! This is huge.

The trigger seems fine as is since the payload includes the token, it's the Create report function I always run into it with, but bringing them together makes a lot of sense.

It may be too early to know/share, but is this expected to impact existing flows that have been created with the Survey123 trigger already?

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

ChelseaRozek — Wed, 07 Feb 2024 18:13:46 GMT

@SeanKMcGinnis Thanks for the update! Would this also impact Integromat/Make?

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

SeanKMcGinnis — Wed, 07 Feb 2024 18:16:21 GMT

@ChelseaRozek You are welcome for the update. I am not aware of any planned updates to Make.

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

Jamie_Leitch_CNF — Wed, 07 Feb 2024 18:18:57 GMT

@RobertAnderson3 that's interesting, my flows will fail after 14 days even the ones that do not create a report. @SeanKMcGinnis thank you for the update!

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

SeanKMcGinnis — Wed, 07 Feb 2024 18:19:56 GMT

@RobertAnderson3 - there will be no impact to the flows currently using the Survey123 connector. But in order to take advantage of the refresh token management, it will require flows to be updated to use triggers/actions in the ArcGIS for Microsoft 365 connector.

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

NourSalamJMT — Thu, 22 Feb 2024 18:02:05 GMT

@SeanKMcGinnis thank you for this timely information! How would this impact a custom PowerAutomate connector I have created for Survey123 in ArcGIS Enterprise? Would the team's work fix the issue there as well or does the fix only apply to ArcGIS Online? Thanks!

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

ARyanWADNR — Tue, 30 Apr 2024 22:02:53 GMT

@ChelseaRozekI haven't seen any issues with integromat and tokens. It is also a lot easier to reauthorize survey123 and other apps on there than it is in Power Automate IMHO.

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

jrosacker — Wed, 07 Aug 2024 15:33:50 GMT

@SeanKMcGinnis - commenting to see if you know whether this has been implemented, and if there are any development trackers or documentation I can refer to in order to see update status.

Thanks!

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

MeganEngel — Thu, 23 Jan 2025 15:10:47 GMT

Any update on this idea? I have enabled a token refresh flow. However, still encountering issues within my automated flows where they seem to forget all the input params from S123, and the only way to fix it is adding a new token.

This is NOT a viable solution when we rely on PowerAutomate for automated email and report generation for external clients. I.e. we cannot always be going in there to fix this and re-run the automation so they receive their documents.

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

ISP_graynic — Thu, 23 Jan 2025 15:19:22 GMT

@MeganEngel switching our connection from Survey123 to the ArcGIS connector solved this for us. All the Survey123 triggers and actions are in the ArcGIS and ArcGIS Enterprise connectors. Once we switched from Survey123 to ArcGIS, we no longer had issues with our tokens needing refreshed.

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

MeganEngel — Thu, 23 Jan 2025 15:27:07 GMT

@ISP_graynic , great thanks for the info! We really are not the biggest fans of the S123 connector, so will see switching to the ArcGIS connector. If it not triggered for a few weeks will it 'forget' those input parameters like the S123 connector, because that is what S123 seems like it has issues with?

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

ISP_graynic — Thu, 23 Jan 2025 15:31:18 GMT

@MeganEngel we switched over from the Survey123 connector about 3 months ago and haven't had any issues since. According to the post below, it doesn't look like the token refresh is an issue at all with this connector.

https://community.esri.com/t5/arcgis-survey123-questions/power-automate-survey123-connectors/td-p/1529579

Re: Make the token for Survey123 valid indefinitely for Microsoft Power Automate Flows that use the Survey123 connector

Jamie_Leitch_CNF — Tue, 29 Jul 2025 19:07:42 GMT

I have created a flow in MS Power Automate that simply gets all surveys owned by me using the S123 connector, and this flow runs daily. When it runs it refreshes the token, so it is always renewed. This seems to have solved the issue