topic Re: StoryMap Chart Errors in ArcGIS StoryMaps Questions

StoryMap Chart Errors

SnappedToGrid — Wed, 01 Jul 2026 21:17:07 GMT

Our StoryMaps continue to generate errors when loading charts. There does not appear to be a consistent fix; refreshing the page occasionally resolves the issue, but this is unreliable.

See below the error message:

Error

Error: EventDispatcher is disposed

Re: StoryMap Chart Errors

OwenGeo — Wed, 01 Jul 2026 21:21:58 GMT

@SnappedToGrid - I apologize you are seeing issues with charts in your StoryMaps. We aren't tracking any specific issues with charts at the moment, so I'm not sure what to recommend without seeing your StoryMap.

If the StoryMap is shared publicly, can you share the link here? If that is not feasible, please contact Esri Technical Support and they will be able to assist you.

Re: StoryMap Chart Errors

SnappedToGrid — Wed, 01 Jul 2026 22:03:38 GMT

Apparently it is a known issue, but no fix has been planned as yet.

Re: StoryMap Chart Errors

OwenGeo — Thu, 02 Jul 2026 14:00:42 GMT

I believe you may be referring to this issue: BUG-000184771

We are currently looking into this and hope to get it addressed for our next release in August.