topic Re: Can't publish or save changes, error: "some content could not be checked for issues" in ArcGIS StoryMaps Questions

Can't publish or save changes, error: "some content could not be checked for issues"

EmikoCondeso — Fri, 05 Sep 2025 22:29:01 GMT

Hi,

I have a user in my org who created a StoryMap back in 2023. At that time she was not able to publish it, and got an error messages: "Sorry, there was a problem publishing your story" and "some content could not be checked for issues."

We are trying again (now, in 2025) to publish this StoryMap. As the org admin I have tried publishing her StoryMap, and got the same errors. We are also not able to save any changes or duplicate the StoryMap. I was able to successfully make myself a copy to experiment with using ArcGIS Assistant.

Things we have tried on my copy of her StoryMap:

-removing all links, maps, and media--these changes did not save

-using the "Check Items (beta)" button, no issues found

We appreciate any help you might be able to provide.

Thank you!
Emiko

Re: Can't publish or save changes, error: "some content could not be checked for issues"

OwenGeo — Tue, 09 Sep 2025 11:20:32 GMT

@EmikoCondeso - I am sorry you have encountered a problem publishing a StoryMap. We are not able to troubleshoot this type of issue on the community. Please contact Esri Support and they will be able to assist you.

Re: Can't publish or save changes, error: "some content could not be checked for issues"

EmikoCondeso — Tue, 09 Sep 2025 17:20:49 GMT

Thank you, I'm in touch with them now.