topic Images flipped upside down in Story Map in ArcGIS StoryMaps Questions

Images flipped upside down in Story Map

mrosekulick — Fri, 10 Jun 2022 17:51:34 GMT

Hello! I have been building a story map for the past few months, and about a week ago, some of my photos started displaying upside down. I'm not sure how to fix this! Is it a bug, maybe?

Thanks for the help!

Re: Images flipped upside down in Story Map

JayantaPoddar — Fri, 10 Jun 2022 22:34:16 GMT

Could you ensure the image opens in the desired orientation in a Photo Viewer?

Maybe you could try rotating the image or cropping the image (slightly) and saving it as a new file, and try uploading again.

Re: Images flipped upside down in Story Map

mrosekulick — Fri, 10 Jun 2022 22:37:39 GMT

They are definitely oriented the correct way prior to upload. But I may just try redoing it!

Re: Images flipped upside down in Story Map

OwenGeo — Mon, 13 Jun 2022 12:03:52 GMT

We've heard reports of this happening sometimes where there is an issue with the rotation information stored in the original image. Try opening the photo in a simple image editing app (like Preview on the Mac or whatever comes with Windows) and manually rotating the image 360 degrees and then saving the image. That typically resets the information so that it will appear as expected after you upload it.

Re: Images flipped upside down in Story Map

mrosekulick — Mon, 13 Jun 2022 17:43:22 GMT

I think that did the trick! Thanks for the help!