topic Re: Data-driven Map Tour - jumping to different point in ArcGIS StoryMaps Questions

Data-driven Map Tour - jumping to different point

GISAdmin34 — Fri, 15 Oct 2021 15:01:08 GMT

Hi all, within my data-driven map tour (explorer view), I have an issue whereby upon loading the StoryMap, for the first map pin (or tour stop name) that I click on, it briefly zooms to the pin I selected but then it pans to the first map pin on the tour and shows that pin's name/description rather than the one I clicked on. If I then click a different pin, it pans to the correct one. And thereafter, it operates correctly for every pin/tour stop name clicked on, it's just the first pin clicked on once the StoryMap has loaded up. Has anyone else experienced this issue? If so, did you find a solution? Thanks

Re: Data-driven Map Tour - jumping to different point

OwenGeo — Mon, 18 Oct 2021 14:45:24 GMT

@GISAdmin34 -- I'm not sure we've seen this issue before. Would you be able to share a short GIF or video of this behavior so we can see exactly what's going on?

Re: Data-driven Map Tour - jumping to different point

GISAdmin34 — Mon, 18 Oct 2021 14:56:45 GMT

Hi Owen, thanks for your swift reply. I've attached a short video showing the issue. Also worth noting I've experienced this issue in more than one StoryMap although I think they were working fine at first.

Thanks

Re: Data-driven Map Tour - jumping to different point

OwenGeo — Thu, 11 Nov 2021 14:41:53 GMT

@GISAdmin34 -- This should be addressed as of the Nov 3 update. If you can still observe this issue, please let us know.

Re: Data-driven Map Tour - jumping to different point

GISAdmin34 — Thu, 11 Nov 2021 14:56:02 GMT

Many thanks for your help @OwenGeo , the issue has been resolved, much appreciated!