https://community.esri.com/t5/arcgis-storymaps-questions/storymap-alternative-image-not-saving-or-loading/m-p/1024535#M1681 <P><a href="https://community.esri.com/t5/user/viewprofilepage/user-id/132225">@James_Whitacre</a>&nbsp;-- This is a known bug and we are working on a solution. We hope to have a fix deployed before the end of the month. I'm sorry that this issue has affected you.</P><P>Related to your other question about image sizes and formats, our team also recently published <A href="https://www.esri.com/arcgis-blog/products/arcgis-storymaps/constituent-engagement/images-in-arcgis-storymaps/" target="_self">this article</A> that has lots of information and tips for working with images.</P> Mon, 08 Feb 2021 19:06:07 GMT OwenGeo 2021-02-08T19:06:07Z https://community.esri.com/t5/arcgis-storymaps-questions/storymap-alternative-image-not-saving-or-loading/m-p/1024500#M1680 <P>I have embedded an ArcGIS Online configurable web mapping application into my StoryMap, so it suggests that I include an alternative image for when viewing on a mobile device. So I took a screen shot of the standalone web mapping app and uploaded it. It appears to upload without issue, so then I publish the StoryMap. Then, I go to preview in in mobile mode, and the uploaded image is not loading.</P><P>When I go back to edit mode to see what has happened, the uploaded&nbsp;alternative image is no longer there. What is going on? There is no mention on the editing interface nor in the StoryMap documentation about image sizes or formats. I am using a PNG image. Any ideas out there?</P> Mon, 08 Feb 2021 18:17:55 GMT https://community.esri.com/t5/arcgis-storymaps-questions/storymap-alternative-image-not-saving-or-loading/m-p/1024500#M1680 James_Whitacre 2021-02-08T18:17:55Z https://community.esri.com/t5/arcgis-storymaps-questions/storymap-alternative-image-not-saving-or-loading/m-p/1024535#M1681 <P><a href="https://community.esri.com/t5/user/viewprofilepage/user-id/132225">@James_Whitacre</a>&nbsp;-- This is a known bug and we are working on a solution. We hope to have a fix deployed before the end of the month. I'm sorry that this issue has affected you.</P><P>Related to your other question about image sizes and formats, our team also recently published <A href="https://www.esri.com/arcgis-blog/products/arcgis-storymaps/constituent-engagement/images-in-arcgis-storymaps/" target="_self">this article</A> that has lots of information and tips for working with images.</P> Mon, 08 Feb 2021 19:06:07 GMT https://community.esri.com/t5/arcgis-storymaps-questions/storymap-alternative-image-not-saving-or-loading/m-p/1024535#M1681 OwenGeo 2021-02-08T19:06:07Z https://community.esri.com/t5/arcgis-storymaps-questions/storymap-alternative-image-not-saving-or-loading/m-p/1024571#M1683 <P>Thanks&nbsp;<a href="https://community.esri.com/t5/user/viewprofilepage/user-id/424">@OwenGeo</a>,&nbsp;I will now sleep better tonight! I will bookmark the article as well.</P> Mon, 08 Feb 2021 19:50:50 GMT https://community.esri.com/t5/arcgis-storymaps-questions/storymap-alternative-image-not-saving-or-loading/m-p/1024571#M1683 James_Whitacre 2021-02-08T19:50:50Z