idea Add support for Google Analytics 4 to ArcGIS StoryMaps in ArcGIS StoryMaps Ideas

Add support for Google Analytics 4 to ArcGIS StoryMaps

PeterKnoop — Tue, 15 Dec 2020 21:02:52 GMT

Please add support to ArcGIS StoryMaps for the new tracking IDs for Google Analytics 4. It would be great if the current user experience was maintained as well, and you could simply paste either a version 3 or 4 tracking ID into the field under Story Settings, and have it work.

@DanGriffin

Re: Add support for Google Analytics 4 to ArcGIS StoryMaps - Status changed to: In Product Plan

OwenGeo — Tue, 15 Dec 2020 21:17:51 GMT

Re: Add support for Google Analytics 4 to ArcGIS StoryMaps

OwenGeo — Tue, 15 Dec 2020 21:18:03 GMT

@PeterKnoop Your wish is our command -- this is coming in an update tomorrow! 🙂

Re: Add support for Google Analytics 4 to ArcGIS StoryMaps

PeterKnoop — Tue, 15 Dec 2020 21:20:35 GMT

@OwenGeo thank you! you folks are so fast!

Re: Add support for Google Analytics 4 to ArcGIS StoryMaps

DanGriffin — Tue, 15 Dec 2020 22:10:42 GMT

Awesome! Nice work!

Re: Add support for Google Analytics 4 to ArcGIS StoryMaps - Status changed to: Implemented

OwenGeo — Thu, 17 Dec 2020 14:31:54 GMT

@PeterKnoop @DanGriffin -- Please test out support for GA4 and let us know if things are working as you'd expect.

Re: Add support for Google Analytics 4 to ArcGIS StoryMaps

PeterKnoop — Thu, 17 Dec 2020 14:43:55 GMT

@OwenGeo working as expected. Thanks!

Re: Add support for Google Analytics 4 to ArcGIS StoryMaps

DanGriffin — Thu, 17 Dec 2020 16:27:27 GMT

Yes, GA is collecting data. Thank you! @OwenGeo

Re: Add support for Google Analytics 4 to ArcGIS StoryMaps - Status changed to: Implemented

OwenGeo — Tue, 05 Jan 2021 14:26:55 GMT

This was implemented in Dec 2020.

Re: Add support for Google Analytics 4 to ArcGIS StoryMaps

CulturalHeritagePartners — Thu, 20 Jan 2022 21:07:11 GMT

@OwenGeo I'm trying to add tracking to a storymap now, and it was working when I used a universal analytics tracking ID, but once I changed it to a Measurement ID for Google Analytics 4 it stopped working. Are there any troubleshooting guides on this? I haven't seen any in the help forums here yet. Thank you!

Re: Add support for Google Analytics 4 to ArcGIS StoryMaps

OwenGeo — Thu, 20 Jan 2022 21:52:47 GMT

@CulturalHeritagePartners - Thanks for your question about Google Analytics in StoryMaps. Did you republish the story after updating the tracking ID? Can you share a little more detail on what you mean by it stopped working?