Support ArcGIS Online system communication channels (e.g., Information Banner) for StoryMaps

PeterKnoop — Mon, 06 Apr 2026 16:45:46 GMT

ArcGIS Online provides a few ways of directly communicating important information to users:

Notifications
Information Banner
Access Notice

Currently a user is blocked from receiving messages via these channels, if they are inside the StoryMaps web space. If they are interacting solely with https://storymaps.arcgis.com, then there is no notification icon in the top-right, nor are users presented with the Information Banner or Access Notice when they visit or login to their organization.

These are key messaging channels for alerting users to critical information. For example, in Higher-Education, it is an Esri recommended "best practice" to use use the Information Banner to alert students that should remember to proactively manage their content prior to graduation and losing access.

The usefulness of these communication channels is also one of the rationales cited in the Idea, Consolidate Story Maps into ArcGIS Online.

In the absence of incorporating the functionality of the StoryMaps landing page into ArcGIS Online, perhaps the ArcGIS Online communication channels could be integrated into the StoryMaps web space? This would enable administrators to still be able to reach users with important messages, even if the users are spending their time isolated in the StoryMaps web space.

(The same problem exists with other products using siloed web spaces, such as https://experience.arcgis.com/ and https://survey123.arcgis.com/, however, it is much less likely that people using those tools are not also visiting pages in their ArcGIS Online organization, and seeing the messaging there.)

idea Support ArcGIS Online system communication channels (e.g., Information Banner) for StoryMaps in ArcGIS StoryMaps Ideas

Support ArcGIS Online system communication channels (e.g., Information Banner) for StoryMaps