topic trouble enabling extensions in ArcGIS Spatial Analyst Questions https://community.esri.com/t5/arcgis-spatial-analyst-questions/trouble-enabling-extensions/m-p/88365#M1226 <HTML><HEAD></HEAD><BODY><P>I am having trouble enabling&nbsp;some extension (Geostatistical Analyst and Spatial Analyst). I've re-installed software now, I've authorized the software, including the extensions. I've gone into ArcMap to enable the extensions through Customize. But I'm not able to enable them (see attached images). I think it may have something to do with the extensions having previously expired, but not sure. Does anyone know how to activate and enable these extensions?<IMG alt="" class="image-1 jive-image j-img-original" src="/legacyfs/online/436596_Screenshot 2019-02-05 14.24.31.png" /><IMG alt="" class="image-2 jive-image j-img-original" src="/legacyfs/online/436597_Screenshot 2019-02-05 14.25.23.png" />&nbsp;</P></BODY></HTML> Tue, 05 Feb 2019 22:28:11 GMT DanielParker3 2019-02-05T22:28:11Z trouble enabling extensions https://community.esri.com/t5/arcgis-spatial-analyst-questions/trouble-enabling-extensions/m-p/88365#M1226 <HTML><HEAD></HEAD><BODY><P>I am having trouble enabling&nbsp;some extension (Geostatistical Analyst and Spatial Analyst). I've re-installed software now, I've authorized the software, including the extensions. I've gone into ArcMap to enable the extensions through Customize. But I'm not able to enable them (see attached images). I think it may have something to do with the extensions having previously expired, but not sure. Does anyone know how to activate and enable these extensions?<IMG alt="" class="image-1 jive-image j-img-original" src="/legacyfs/online/436596_Screenshot 2019-02-05 14.24.31.png" /><IMG alt="" class="image-2 jive-image j-img-original" src="/legacyfs/online/436597_Screenshot 2019-02-05 14.25.23.png" />&nbsp;</P></BODY></HTML> Tue, 05 Feb 2019 22:28:11 GMT https://community.esri.com/t5/arcgis-spatial-analyst-questions/trouble-enabling-extensions/m-p/88365#M1226 DanielParker3 2019-02-05T22:28:11Z Re: trouble enabling extensions https://community.esri.com/t5/arcgis-spatial-analyst-questions/trouble-enabling-extensions/m-p/88366#M1227 <HTML><HEAD></HEAD><BODY><P>were they trial versions? or were your licenses issued by some organization?</P><P>Once they are expired, they need to be reissued. &nbsp;</P><P>If you think the problem is an error, you should contact tech support and discuss with them.</P></BODY></HTML> Wed, 06 Feb 2019 02:52:02 GMT https://community.esri.com/t5/arcgis-spatial-analyst-questions/trouble-enabling-extensions/m-p/88366#M1227 DanPatterson_Retired 2019-02-06T02:52:02Z