topic Re: Installed Extensions Not Authorized in ArcGIS Spatial Analyst Questions

Installed Extensions Not Authorized

AlgerBeal — Fri, 27 Jan 2012 04:01:16 GMT

According to ArcGIS Administrator, my 365 day educational trial version of ArcMap 10 has Spatial Analyst installed, yet it says the license is not currently enabled or available. Does anyone know if I am able to acquire Spatial Analyst with an educational trial version?

Re: Installed Extensions Not Authorized

V_StuartFoote — Fri, 27 Jan 2012 12:05:10 GMT

Alger,

Yes your 365-day Education trial version includes Spatial Analyst. Assuming your authorization number was activated, when you completed the Authorization wizard at the end of the install your extensions should have been authorized and available to you.

Have a read of the Trial and Help resources page http://www.esri.com/apps/products/arcgis/eval10/evalhelp/index.cfm, particularly the Installation tab--item #6, did your installation and authorization go as described?

Post back with a screen capture of your ArcGIS Administrator pannels (ArcGIS, Desktop, Availability), we'll see if we can help.

Stuart

Re: Installed Extensions Not Authorized

AlgerBeal — Fri, 27 Jan 2012 15:48:09 GMT

Hi Stuart,

Thanks for your quick reply. My installation went fine, and as you can see from the attached pdf with screen capture images, I appear to have all the extensions. The third image shows the message that appears when I try to access Spatial Analyst tools. Help!

Renny

Re: Installed Extensions Not Authorized

AlexeyTereshenkov — Fri, 27 Jan 2012 18:45:15 GMT

Hi Alger,

Did you enable your extension via Customize > Extensions?

http://help.arcgis.com/en/arcgisdesktop/10.0/help/index.html#//00r90000001w000000.htm

Re: Installed Extensions Not Authorized

AlgerBeal — Fri, 27 Jan 2012 20:08:36 GMT

That did it! Thank you Alex.

Re: Installed Extensions Not Authorized

V_StuartFoote — Sat, 28 Jan 2012 11:56:20 GMT

Renny,

Glad you got it working for you; for new users the need to enable each extension as it is needed is not obvious and Alex's hint is the solution. Be aware that the selection is stateful and gets recorded into each .MXD map configuration file. Normal practice is to keep most extensions disabled enabling only those that are needed for the given work being done in the GIS session--hence it is the default following installation.

Unfortunately your ArcGIS Desktop installation is not yet complete. You now need to download and apply SP2 for the Data Interoperability extension and then SP3 for Desktop for reliable use. And if you'll be working in ArcGIS on occasion without an internet connection--the new File menu Performance Patch will improve responsiveness.

Stuart

Re: Installed Extensions Not Authorized

AlgerBeal — Sat, 28 Jan 2012 18:49:31 GMT

Stuart,

Thank you for your help. I will definitely install those service packs to get the program up to date and running as smooth as possible.

Cheers,
Renny

Re: Installed Extensions Not Authorized

AlgerBeal — Sat, 28 Jan 2012 20:01:25 GMT

Hi Stuart and/or Alex,

I have another question. To install SP1, SP2 and SP3 I see I need to enable the data interoperability extension, yet when I go to customize-extensions there is no option for Data Interoperability. According to ArcGIS Administrator I have access to this extension yet it does not show up when I try to enable it. Any suggestions?

Renny

Re: Installed Extensions Not Authorized

AlexeyTereshenkov — Sat, 28 Jan 2012 20:12:58 GMT

Hm, may I ask you a silly question - did you install Data Interoperability extension? Just thinking if you could miss it when installing the ArcGIS.

I am not sure how it works for the evaluation media - Stuart might help you here, but for "normal" system installation, at the ArcGIS 10 release, the ArcGIS Data Interoperability extension is a separate setup. This is available at your disposal on the ArcGIS Desktop media. I guess users who are licensed must still install the extension from its own setup.

Re: Installed Extensions Not Authorized

AlgerBeal — Sat, 28 Jan 2012 22:22:59 GMT

Hi Alex,

Yes, I did install it. I have attached a screen capture that shows my installed extensions. Not sure why it doesn't show up when I try to enable it through the "customize" screen...

Renny

Re: Installed Extensions Not Authorized

V_StuartFoote — Sat, 28 Jan 2012 22:54:03 GMT

Renny,

You should not have to enable the Data Interoperability extension to be able to apply its SP2 to it. Do you have FME, or anything else other than the ArcGIS Data Interoperability Extension using SAFE components. You look to have Autodesk products installed--they make use of SAFE Software modules, could be conflicts there. It is possible, you may need to uninstall one or the other sets. But if you are going to keep the Data Interoperability extension you do need to install SP2. Not stricly necessary, but I install its SP2 before installing Desktop SP3.

Also, ESRI service packs are cumulative. So after your base install--you only need SP3, and any additional patches after it. The 3rd party extensions get their patching from their vendors and are handled in parallel to Desktop--ESRI bundles Data Interoperability with Desktop but it is maintained by SAFE Software.

for Alex--No, Data Interoperability is not installed by default with the base ArcGIS Desktop 10.0 install done for Education users. In fact the same DVD media image is used for ALL Desktop 10.0 installation (download or DVD) and installation is done from the ESRI.exe installer panel as for the rest of us. Just the activation steps differ for the Education, ESRI Press and 60-day trial authorization numbers--the extensions are activated as a bundle. I knew Renny had installed it looking at the ArcGIS Administrator screen.

Stuart

Re: Installed Extensions Not Authorized

AlgerBeal — Sun, 29 Jan 2012 01:13:55 GMT

Thanks Stuart. I will look into that and try to resolve the possible conflict. I may pester you again if I don't have luck with my attempts. Thanks again for your time and knowledge.

Renny