topic Error After install Business Analyst 10.1 in ArcGIS Solutions Questions https://community.esri.com/t5/arcgis-solutions-questions/error-after-install-business-analyst-10-1/m-p/541112#M602 <HTML><HEAD></HEAD><BODY><SPAN>Hi!</SPAN><BR /><BR /><SPAN>We have 31 licenses (educational) for ArcInfo 10.1 and we install and authorize Business Analyst 10.1 on the license server. [ATTACH=CONFIG]19420[/ATTACH]. When we click on the business analyst short cut (any of them) [ATTACH=CONFIG]19421[/ATTACH] we receive the "serious application error"[ATTACH=CONFIG]19422[/ATTACH].&nbsp; After installation we try to open ArcMap, the one installed on the server license computer and we got the same error "Serious application error"[ATTACH=CONFIG]19423[/ATTACH]. the other computers where we haven't install BA yet, ArcMap opens just fine!</SPAN><BR /><BR /><BR /><SPAN>Anyone could help me?</SPAN><BR /><BR /><BR /><SPAN>Regards,</SPAN><BR /><BR /><BR /><SPAN>Diego Llamas</SPAN></BODY></HTML> Tue, 20 Nov 2012 10:50:12 GMT DiegoLlamas 2012-11-20T10:50:12Z Error After install Business Analyst 10.1 https://community.esri.com/t5/arcgis-solutions-questions/error-after-install-business-analyst-10-1/m-p/541112#M602 <HTML><HEAD></HEAD><BODY><SPAN>Hi!</SPAN><BR /><BR /><SPAN>We have 31 licenses (educational) for ArcInfo 10.1 and we install and authorize Business Analyst 10.1 on the license server. [ATTACH=CONFIG]19420[/ATTACH]. When we click on the business analyst short cut (any of them) [ATTACH=CONFIG]19421[/ATTACH] we receive the "serious application error"[ATTACH=CONFIG]19422[/ATTACH].&nbsp; After installation we try to open ArcMap, the one installed on the server license computer and we got the same error "Serious application error"[ATTACH=CONFIG]19423[/ATTACH]. the other computers where we haven't install BA yet, ArcMap opens just fine!</SPAN><BR /><BR /><BR /><SPAN>Anyone could help me?</SPAN><BR /><BR /><BR /><SPAN>Regards,</SPAN><BR /><BR /><BR /><SPAN>Diego Llamas</SPAN></BODY></HTML> Tue, 20 Nov 2012 10:50:12 GMT https://community.esri.com/t5/arcgis-solutions-questions/error-after-install-business-analyst-10-1/m-p/541112#M602 DiegoLlamas 2012-11-20T10:50:12Z Re: Error After install Business Analyst 10.1 https://community.esri.com/t5/arcgis-solutions-questions/error-after-install-business-analyst-10-1/m-p/541113#M603 <HTML><HEAD></HEAD><BODY><BLOCKQUOTE class="jive-quote">Hi!<BR /><BR />We have 31 licenses (educational) for ArcInfo 10.1 and we install and authorize Business Analyst 10.1 on the license server. [ATTACH=CONFIG]19420[/ATTACH]. When we click on the business analyst short cut (any of them) [ATTACH=CONFIG]19421[/ATTACH] we receive the "serious application error"[ATTACH=CONFIG]19422[/ATTACH].&nbsp; After installation we try to open ArcMap, the one installed on the server license computer and we got the same error "Serious application error"[ATTACH=CONFIG]19423[/ATTACH]. the other computers where we haven't install BA yet, ArcMap opens just fine!<BR /><BR /><BR />Anyone could help me?<BR /><BR /><BR />Regards,<BR /><BR /><BR />Diego Llamas</BLOCKQUOTE><BR /><SPAN> </SPAN><BR /><SPAN>Diego,</SPAN><BR /><BR /><SPAN>Try opening just ArcMap and then File&gt;Open and browse to C:\ArcGIS\Business Analyst\US\Data and try opening the Business Analyst.mxd and another time the Business Analyst Web.mxd.&nbsp; Let me know if you receive the same crash behavior.</SPAN><BR /><BR /><SPAN>If you haven't already I would also see if renaming your normal.mxt changes the behavior (C:\Users\&lt;your login&gt;\AppData\Roaming\ESRI\Desktop10.1\ArcMap\Templates</SPAN><BR /><BR /><SPAN>Regards,</SPAN><BR /><SPAN>Jason R.</SPAN></BODY></HTML> Tue, 20 Nov 2012 16:00:59 GMT https://community.esri.com/t5/arcgis-solutions-questions/error-after-install-business-analyst-10-1/m-p/541113#M603 Jason_RobinsonRobinson 2012-11-20T16:00:59Z