https://community.esri.com/t5/arcgis-solutions-questions/gis-request-management-business-unit-select-one/m-p/1653622#M1846 <P><a href="https://community.esri.com/t5/user/viewprofilepage/user-id/89669">@OliverIshmael</a>&nbsp;- Like Josh mentioned, check to see if you've published the survey in Survey123 connect. Also, double check that the syntax of the list_name on the choices tab matches the select_one {list_name} on the survey tab.</P> Fri, 26 Sep 2025 20:21:50 GMT DanielWickens 2025-09-26T20:21:50Z https://community.esri.com/t5/arcgis-solutions-questions/gis-request-management-business-unit-select-one/m-p/1653460#M1843 <P>In the GIS Service Request Survey123 XLSForm I have defined the BusinessUnit choices as:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="OliverIshmael_0-1758882399418.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/141001iAF3E5B89A83A6C9D/image-size/medium?v=v2&amp;px=400" role="button" title="OliverIshmael_0-1758882399418.png" alt="OliverIshmael_0-1758882399418.png" /></span></P><P>&nbsp;</P><P>On the Survey tab this is defined as:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="OliverIshmael_1-1758882468691.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/141002i4C2309E5CDB2EC96/image-size/medium?v=v2&amp;px=400" role="button" title="OliverIshmael_1-1758882468691.png" alt="OliverIshmael_1-1758882468691.png" /></span></P><P>In the Survey123 Connect app, this displays correctly:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="OliverIshmael_0-1758884340317.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/141005iAF05F67CAC9B59D5/image-size/medium?v=v2&amp;px=400" role="button" title="OliverIshmael_0-1758884340317.png" alt="OliverIshmael_0-1758884340317.png" /></span></P><P>And yet on the ArcGIS Hub - GIS Service Portal page where I can submit a request - the form there doesn't work. The only option I have is 'Other':</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="OliverIshmael_2-1758882561345.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/141003i1827FCDA4D74F380/image-size/medium?v=v2&amp;px=400" role="button" title="OliverIshmael_2-1758882561345.png" alt="OliverIshmael_2-1758882561345.png" /></span></P><P>&nbsp;</P><P>How can this be corrected?</P> Fri, 26 Sep 2025 11:01:42 GMT https://community.esri.com/t5/arcgis-solutions-questions/gis-request-management-business-unit-select-one/m-p/1653460#M1843 OliverIshmael 2025-09-26T11:01:42Z https://community.esri.com/t5/arcgis-solutions-questions/gis-request-management-business-unit-select-one/m-p/1653490#M1844 <P>Did you publish the updated form in Survey123 Connect?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JoshuaYoung_0-1758893760730.png" style="width: 400px;"><img src="https://community.esri.com/t5/image/serverpage/image-id/141012i7F25E0261771BDDF/image-size/medium?v=v2&amp;px=400" role="button" title="JoshuaYoung_0-1758893760730.png" alt="JoshuaYoung_0-1758893760730.png" /></span></P><P>&nbsp;</P> Fri, 26 Sep 2025 13:36:14 GMT https://community.esri.com/t5/arcgis-solutions-questions/gis-request-management-business-unit-select-one/m-p/1653490#M1844 Joshua-Young 2025-09-26T13:36:14Z https://community.esri.com/t5/arcgis-solutions-questions/gis-request-management-business-unit-select-one/m-p/1653622#M1846 <P><a href="https://community.esri.com/t5/user/viewprofilepage/user-id/89669">@OliverIshmael</a>&nbsp;- Like Josh mentioned, check to see if you've published the survey in Survey123 connect. Also, double check that the syntax of the list_name on the choices tab matches the select_one {list_name} on the survey tab.</P> Fri, 26 Sep 2025 20:21:50 GMT https://community.esri.com/t5/arcgis-solutions-questions/gis-request-management-business-unit-select-one/m-p/1653622#M1846 DanielWickens 2025-09-26T20:21:50Z https://community.esri.com/t5/arcgis-solutions-questions/gis-request-management-business-unit-select-one/m-p/1653891#M1847 <P>School-boy error! Thanks for getting in touch</P> Mon, 29 Sep 2025 15:40:53 GMT https://community.esri.com/t5/arcgis-solutions-questions/gis-request-management-business-unit-select-one/m-p/1653891#M1847 OliverIshmael 2025-09-29T15:40:53Z