topic Re: Solar Site Data Management failed to deploy in ArcGIS Solutions Questions

Solar Site Data Management failed to deploy

RobertOravec — Tue, 22 Jul 2025 19:46:44 GMT

I'm new to using ArcGIS Solutions. The first time I've tried using one I get nowhere.

I have all the requirements for Solar Site Solutions:

Solar Site Data Management requires the following apps:

ArcGIS Enterprise
ArcGIS Pro 3.2 or later (Basic, Standard, or Advanced)
ArcGIS Field Maps

But when I first try to deploy one, I enter the WKID (in this case 6578 but I've also tried with 3857) and after a couple minutes the percentage gauge hits 42

hangs for a bit, then I get a generic error saying it failed to deploy.

Is there anything I'm missing here?

Re: Solar Site Data Management failed to deploy

UtilityGIS — Wed, 23 Jul 2025 14:14:00 GMT

Hi there! We're excited you're starting to use ArcGIS Solutions. Could you confirm which version of ArcGIS Enterprise you're using so we can look into this further?

Re: Solar Site Data Management failed to deploy

UtilityGIS — Wed, 23 Jul 2025 15:23:14 GMT

Can you also try to deploy the solution once more and let us know what happens?

Re: Solar Site Data Management failed to deploy

RobertOravec — Wed, 23 Jul 2025 15:39:11 GMT

Hey, I'm using 11.3.0 (build 51575)

And I just tried again and got the same result.

Re: Solar Site Data Management failed to deploy

UtilityGIS — Wed, 23 Jul 2025 16:17:07 GMT

Can you try to deploy another solution to see if the issue is just with the solar solution? You can try deploying the Environmental Analysis solution - that should work in 11.3.

Re: Solar Site Data Management failed to deploy

RobertOravec — Wed, 23 Jul 2025 16:38:26 GMT

Environmental Analysis solution worked.

Re: Solar Site Data Management failed to deploy

UtilityGIS — Wed, 23 Jul 2025 17:38:08 GMT

I’m unable to reproduce the error on my end.

Could you please:

Open the browser debugger (Ctrl + Shift + I)
Attempt to deploy the solar site solution again until the failure occurs
Go to the Network tab, then Export HAR (see screenshot below), and send us the HAR file

This will help us narrow down where the failure is happening.

Re: Solar Site Data Management failed to deploy

RobertOravec — Wed, 23 Jul 2025 18:04:12 GMT

Here you go

Re: Solar Site Data Management failed to deploy

UtilityGIS — Wed, 23 Jul 2025 19:11:46 GMT

It looks like the request is timing out due at a minute due to the current portal configuration. Can you try increasing the timeout setting to 10 minutes or longer on your portal to allow more time for the operation to complete. Then try to deploy again and see if that resolves the issue.

Re: Solar Site Data Management failed to deploy

RobertOravec — Thu, 24 Jul 2025 16:26:59 GMT

Sorry for the delayed response on this one. I'm not sure how to do that offhand and I'd have to ask other in my org if we would want to do that or if it would affect anything else before taking that action.

Re: Solar Site Data Management failed to deploy

UtilityGIS — Wed, 30 Jul 2025 14:17:21 GMT

You will need to talk to your organization's admin. Unfortunately the service will not finish building if it is restricted to 1 minute but takes longer to build.