topic Re: Bug Display Basemap Layers in ArcGIS Solutions Questions

Bug Display Basemap Layers

RobertStevens — Wed, 11 Dec 2013 18:19:32 GMT

We are running ArcGIS10.0 and Business Analyst 10.0 all relevant service packs applied.

We have an intermittent error with the display of some basemap layers
which are drawn from the Business Analyst .sdc datasets.
The latest example is as follows.

The basemap layer named "North America" in the "Land" group,
which should have displayed at magnifications of 300-150K,
did not in fact display. This had the consequence
that all areas of the display not otherwise covered by a layer
higher in the drawing order took on the appearance of the background
(or possibly the Water Background layer -- they both had the same color).
It is not clear what provokes this behavior, but once it has
happened the layer in question will never draw properly again
unless ArcMap is stopped and restarted. In particular, displaying
the map at a different resolution and then returning to 300-150K has no
effect; nor does opening a different map and returning to the
original. The problem is not with this one layer per se; we have
had the same problem with other layers from time to time. The bug
is not easy to reproduce.

I know this seems like an unlikely scenario. But I worked this problem
for several hours.

I would like an ESRI person to address this issue and if necessary to
open a bug filing.

Rob Stevens, NSW Corp.

Re: Bug Display Basemap Layers

Jason_RobinsonRobinson — Thu, 12 Dec 2013 18:10:23 GMT

Rob,

Are you working with the BA10.0 2010/2015 (census 2000-based) version?

Jason R.

Re: Bug Display Basemap Layers

RobertStevens — Fri, 13 Dec 2013 02:04:18 GMT

Rob,

Are you working with the BA10.0 2010/2015 (census 2000-based) version?

Jason R.

Jason
Yes, I believe so. It is the 2011 data
which, I believe, predates the
2010 census because that latter
had not yet been published.

I have had this problem once before
with a different layer. It is very strange
and very non reproducible. But once
it happens the map continues to
display incorrectly until ArcMap
is stopped and restarted. I am not
even sure that always works, but it did in the
instance I cite in my original posting.

Rob

Re: Bug Display Basemap Layers

Jason_RobinsonRobinson — Fri, 20 Dec 2013 23:52:44 GMT

Robert,

I have been testing with the 2011/2016 dataset though I am running 10.2 versus 10.0. As of yet I have not been able to reproduce the behavior. Did it occur on your side in data or layout view? Also is this behavior just with one machine or can it be reproduced on other machines running the same vintage? What is the current operating system (32bit or 64bit)?

Below is the source property to make sure it is the same as yours.

Data Type: SDC Feature Class
Location: C:\ArcGIS\Business Analyst\US\Data\StreetMapData
Feature Dataset: country.sdc
Feature Class: country_1
Feature Type: Simple
Geometry Type: Polygon
Coordinates have Z values: No
Coordinates have measures: No

Projected Coordinate System: WGS_1984_Web_Mercator_Auxiliary_Sphere
Projection: Mercator_Auxiliary_Sphere
False_Easting: 0.00000000
False_Northing: 0.00000000
Central_Meridian: 0.00000000
Standard_Parallel_1: 0.00000000
Auxiliary_Sphere_Type: 0.00000000
Linear Unit: Meter

Geographic Coordinate System: GCS_WGS_1984
Datum: D_WGS_1984
Prime Meridian: Greenwich
Angular Unit: Degree

Regards,
Jason R.