topic Re: Possible timeout issue with credentials using Token Auth sample in Qt Maps SDK Questions

Possible timeout issue with credentials using Token Auth sample

EricAtkinson1 — Wed, 26 May 2021 07:29:02 GMT

Hey guys,

I've been on here awhile lately so just wanted to thank everyone for their help.

I am nearly at the end of finishing my concept and as it is apart of an organisation we are using 365 as an authenticator. I have used the Token Auth sample to login to the app that uses a webmap. It logs in without an issue but after 60mins it seems to timeout and gives me an error from the Arcgis rest service (403) which hosts some of the layers I am using.

Has anyone seen this issue before? Below is my Portal code... I have been playing around with the refreshtoken properties but had little to no change.

id: portal url: "Hidden from forum" credential: Credential { oAuthClientInfo: OAuthClientInfo { oAuthMode: Enums.OAuthModeUser clientId: "Hidden from forum" clientSecret:"Hidden from forum" redirectUri: "Hidden from forum" refreshTokenExchangeInterval: 55 refreshTokenExpirationInterval: -1 } } Component.onCompleted: {load(); } }

Ive also used my webmap on fieldmaps to see if it would throw the same error but it continues to work with no issue.

I'm a novice to all of this so any help or guidance would be appreciated.

Thanks in advance.

Eric

Re: Possible timeout issue with credentials using Token Auth sample

GuillaumeBelz — Fri, 28 May 2021 18:38:46 GMT

Hi Eric,

When "refreshTokenExpirationInterval" is set to -1, the token is considered to be permanent and is never refreshed. "refreshTokenExchangeInterval" is ignored in this case and that can cause invalid access due to expired token.

Try to use a long expiration interval:

refreshTokenExchangeInterval: 55 refreshTokenExpirationInterval: 129600 // 90 days

Re: Possible timeout issue with credentials using Token Auth sample

EricAtkinson1 — Sat, 29 May 2021 04:47:46 GMT

Thanks for the reply,

This is how I initially set it up but didn't seem to work. Also I have been told by my organisation that we don't use tokens anymore so don't have a clue how to now approach this issue.

Any direction or guidance would be appreciated.

Cheers,

Eric

Re: Possible timeout issue with credentials using Token Auth sample

EricAtkinson1 — Sun, 30 May 2021 11:04:22 GMT

@GuillaumeBelz

So I think I have narrowed it down, its the Client Certificate that is causing the issue. I have found a property that I think will fix my issue (credentialCacheEnabled ). The issue I have now is trying to insert it in AuthenticationManager. This is what I have tried but comes up with an error of "element is not creatable (AuthenticationManager)". I am running 100.10

AuthenticationView { anchors.fill: parent AuthenticationManager { credentialCacheEnabled: true } }

Once again thanks in advance.

Cheers,

Eric

Re: Possible timeout issue with credentials using Token Auth sample

GuillaumeBelz — Tue, 01 Jun 2021 17:21:37 GMT

Hi Eric,

AuthenticationManager is a singleton, you can't create this object. You can use it directly:

Component.onCompleted: { AuthenticationManager.credentialCacheEnabled = true; load(); }

But credential cache is enabled by default.

I'm not sure to understand why you have this error. Can you try without refreshTokenExchangeInterval and refreshTokenExpirationInterval?