topic Re: Esri base maps not loading with mobile data in ArcGIS Runtime SDK for Android Questions

Esri base maps not loading with mobile data

SalvadorApltp — Thu, 09 Feb 2023 09:49:32 GMT

Hello,

We have a client that experiences odd behavior. Under mobile data connection, with a Vodafone SIM card (Europe), the esri base maps will not load. The client tried opening QField, QGis' android app, and the maps did load no problem. The issue is nonexistent over wi-fi, as well.

Other devices we own that are using Vodafone data are loading the Esri maps flawlessly. Therefore, we are confused.

My question is: Is there any issues that have been documented in the past about mobile data and Esri base maps? Just so we can begin to know where to look.

Re: Esri base maps not loading with mobile data

RamaChintapalli — Mon, 13 Feb 2023 23:19:23 GMT

My question is: Is there any issues that have been documented in the past about mobile data and Esri base maps? Just so we can begin to know where to look.

No. There were no reports of esri basemaps not loading because of a network data provider before.

Re: Esri base maps not loading with mobile data

SalvadorApltp — Tue, 14 Feb 2023 09:56:36 GMT

Thank you kindly.