topic Re: getImage (unknown source) with Ocean basemap in ArcGIS Runtime SDK for Android Questions

getImage (unknown source) with Ocean basemap

Town_ofSnowflake — Thu, 06 Mar 2014 21:41:14 GMT

Any thoughts as to why Ocean basemap stopped rendering in my app? All other basemaps are fine.

Error: getImage (unknown source)

Re: getImage (unknown source) with Ocean basemap

Town_ofSnowflake — Fri, 07 Mar 2014 15:29:27 GMT

Specifically, the base map service is the one not working: http://services.arcgisonline.com/arcgis/rest/services/Ocean/World_Ocean_Base/MapServer

The reference layer is working: http://services.arcgisonline.com/arcgis/rest/services/Ocean/World_Ocean_Reference/MapServer

Re: getImage (unknown source) with Ocean basemap

JasonKnisley — Fri, 07 Mar 2014 15:57:54 GMT

Are you using the services as tiled layers or dynamic layers?
Do you get the error regardless of extent or scale?
Are manipulating the layer properties in any way in your code?

A quick test below displayed both layers for me:

mMapView = (MapView) findViewById(R.id.map); mMapView.addLayer(   new ArcGISTiledMapServiceLayer("http://services.arcgisonline.com/arcgis/rest/services/Ocean/World_Ocean_Base/MapServer")); mMapView.addLayer(   new ArcGISTiledMapServiceLayer("http://services.arcgisonline.com/arcgis/rest/services/Ocean/World_Ocean_Reference/MapServer"));

Re: getImage (unknown source) with Ocean basemap

Town_ofSnowflake — Fri, 07 Mar 2014 16:13:44 GMT

silly mistake.

Solution:
Ocean Basemap doesn't draw at high scales, this is why it wasn't appearing.
Ocean basemap needed to be TiledMapService, not DynamicServiceLayer.