topic Re: 10.2.6 Gray background for WPF control. in .NET Maps SDK Questions

10.2.6 Gray background for WPF control.

StevenBloxham — Mon, 28 Dec 2015 21:45:27 GMT

I'm using runtime 10.2.6 in WPF on a VM (using VMware workstation 10.0.3) and all I get is a gray background. I appears as if this may be an old bug: 10.2.6 Gray Map but I need to know if there is a patch for this already or if this is going to be fixed at some point. 10.2.5 works just fine.

I just tested this on hardware, Intel 925 integrated graphics cars with 256MB ram, direct X 11 and shader 2 support and I'm getting the same result. Since there is no way to turn off 3D support in your control this is a deal breaker for us. Is there a update planed for this or not? This is a huge issue in your SDK.

Re: 10.2.6 Gray background for WPF control.

ArtemisFili — Tue, 26 Jan 2016 18:08:01 GMT

Thank you for reporting this.

Here are a few suggestions:

1) Could you update your hardware to the latest available drivers and see if this helps?

2) Please run dxdiag at the command line and share a screenshot of the Display tab

3) Feel free to contact technical support so that we can troubleshoot further.

Re: 10.2.6 Gray background for WPF control.

PhilipCollier — Tue, 02 Feb 2016 16:17:25 GMT

My team also experienced this problem. We solved it by turning off 3d acceleration on the VM. This works, but there is a performance hit. It would be nice for a proper solution.

Phil.