topic Re: Hi , I am using ArcGis .net sdk for displaying map in Windows Store app. I have an issue that the map is not getting displayed at times. This issue is intermittent.Why this happens? Please share your thought on this in .NET Maps SDK Questions

Hi , I am using ArcGis .net sdk for displaying map in Windows Store app. I have an issue that the map is not getting displayed at times. This issue is intermittent.Why this happens? Please share your thought on this

KrishnaPriya — Fri, 30 Sep 2016 09:54:40 GMT

hereby I am attaching the screenshots of the app. 1 screen shot that the map loads perfect and the other one when the issue comes.

I can share the code upon request

Re: Hi , I using ArcGis .net sdk for displaying map in Windows Store app. I have an issue that the map is not getting displayed at times. This issue is intermittent.Why this happens? Please share your thought on this

DanPatterson_Retired — Fri, 30 Sep 2016 10:07:53 GMT

try targeting your audience https://community.esri.com/docs/DOC-1544

move to https://community.esri.com/community/developers/native-app-developers/arcgis-runtime-sdk-for-net?sr=search&searchId=1bc799af-0b64-481b-b14b-90a4d5cd1add&searchIndex=0‌

Re: Hi , I using ArcGis .net sdk for displaying map in Windows Store app. I have an issue that the map is not getting displayed at times. This issue is intermittent.Why this happens? Please share your thought on this

AnttiKajanus1 — Fri, 30 Sep 2016 11:05:46 GMT

Hi,

Have you checked if there are any errors when the layer is loaded?

Re: Hi , I using ArcGis .net sdk for displaying map in Windows Store app. I have an issue that the map is not getting displayed at times. This issue is intermittent.Why this happens? Please share your thought on this

KrishnaPriya — Mon, 03 Oct 2016 05:02:31 GMT

No I am not getting any errors/exceptions. If it is the case, i should not get the map all the time. but the issue is intermittent. at some point of time only i am not able to see the map

Re: Hi , I am using ArcGis .net sdk for displaying map in Windows Store app. I have an issue that the map is not getting displayed at times. This issue is intermittent.Why this happens? Please share your thought on this

AnttiKajanus1 — Mon, 03 Oct 2016 08:29:47 GMT

Could you share a reproducer so I can have a look?

Re: Hi , I am using ArcGis .net sdk for displaying map in Windows Store app. I have an issue that the map is not getting displayed at times. This issue is intermittent.Why this happens? Please share your thought on this

KrishnaPriya — Mon, 03 Oct 2016 13:31:27 GMT

Hi Antti, I have attached the sample code along with my question (Due to size issue, couldn't upload the whole project). Kindly see to it. I am sorry to say that, the issue can not be reproduced in the first execution attempt itself . it is intermittent. We cannot predict when it will come.
Is there any possibility that it is because of a network issue? Thanks in advance

PS: It is Windows 8.1 Store App. i have used "Install-Package Esri.ArcGISRuntime" command to install the arcgis package.

Re: Hi , I am using ArcGis .net sdk for displaying map in Windows Store app. I have an issue that the map is not getting displayed at times. This issue is intermittent.Why this happens? Please share your thought on this

AnttiKajanus1 — Mon, 03 Oct 2016 13:58:29 GMT

Unfortunately I cannot reproduce this. I ran the application maybe 50 times. I get the basemap loaded everytime even though sometimes it takes a bit longer than other times. In this case, we are talking about some seconds but the tiles comes down even in high network pressure. Make sure that you have a hook on MapView.LayerLoaded and make sure that there are no errors there. Network might be one player in the game but at least for me, everything seem to work just fine.

Do you have any corporate firewalls etc that might be part of the problem?

Try to reproduce the issue while running a tool like Fiddler to see if you can see any errors / not returned tiles there and share the logs when you get the issue visible.

Re: Hi , I am using ArcGis .net sdk for displaying map in Windows Store app. I have an issue that the map is not getting displayed at times. This issue is intermittent.Why this happens? Please share your thought on this

KrishnaPriya — Tue, 04 Oct 2016 11:34:43 GMT

Thank you Antti. I Will try with MapView.LayerLoaded once and with Fiddler once .