topic Re: esri.arcgisruntime.argisdirectxexception in .NET Maps SDK Questions https://community.esri.com/t5/net-maps-sdk-questions/esri-arcgisruntime-argisdirectxexception/m-p/136189#M1534 <HTML><HEAD></HEAD><BODY><P>Windows 7 SP1 meets <A href="https://developers.arcgis.com/net/latest/wpf/guide/system-requirements.htm">system requirement</A></P><P></P><BLOCKQUOTE class="jive_macro_quote jive-quote jive_text_macro"><P>DirectX</P><P style="color: #4c4c4c; background-color: #ffffff; margin-bottom: 1.5rem;">ArcGIS Runtime SDK for .NET uses<SPAN>&nbsp;</SPAN><A href="https://en.wikipedia.org/wiki/DirectX" style="color: #0079c1; text-decoration: none;" target="_blank">DirectX</A><SPAN>&nbsp;</SPAN>to provide high-performance rendering of maps and scenes.</P><UL style="color: #4c4c4c; background-color: #ffffff; font-size: 0.9375rem; margin-left: 0.75rem; margin-bottom: 1.5rem;"><LI style="margin: 0.375rem 0px 0.375rem 1.5rem;"><A href="https://msdn.microsoft.com/en-us/library/windows/desktop/ff476876" style="color: #0079c1; text-decoration: none;" target="_blank">Direct3D feature level</A><SPAN>&nbsp;</SPAN>9_3 minimum.</LI><LI style="margin: 0.375rem 0px 0.375rem 1.5rem;">Default: DirectX 11 hardware support.</LI><LI style="margin: 0.375rem 0px 0.375rem 1.5rem;">Falls back to DirectX 11 software rendering if hardware support is not available</LI></UL></BLOCKQUOTE><P>It appears to be same error found by others in this <A _jive_internal="true" href="https://community.esri.com/thread/213774-directx-error">thread</A>, can you try to install recommended Windows updates?</P><P></P><P>If machine is up to date, can you try the remarks section <A href="https://msdn.microsoft.com/en-us/library/windows/desktop/ff476082(v=vs.85).aspx">here</A>, there is a link to platform update for Windows 7?</P></BODY></HTML> Wed, 09 May 2018 17:04:48 GMT JenniferNery 2018-05-09T17:04:48Z esri.arcgisruntime.argisdirectxexception https://community.esri.com/t5/net-maps-sdk-questions/esri-arcgisruntime-argisdirectxexception/m-p/136188#M1533 <HTML><HEAD></HEAD><BODY><P><IMG alt="" class="image-1 jive-image" src="https://community.esri.com/legacyfs/online/406063_QQ图片20180509160017.jpg" /></P><P></P><P>I failed to run my app built by arcgis runtime for .net 100.2.1,see the snapshot above. I have installed directx 11&nbsp;on my customer's Win7 sp1 ultimate machine with .net framework 4.5.2 installed. &nbsp;any ideas to fix this?</P></BODY></HTML> Wed, 09 May 2018 08:09:12 GMT https://community.esri.com/t5/net-maps-sdk-questions/esri-arcgisruntime-argisdirectxexception/m-p/136188#M1533 PeterChen1 2018-05-09T08:09:12Z Re: esri.arcgisruntime.argisdirectxexception https://community.esri.com/t5/net-maps-sdk-questions/esri-arcgisruntime-argisdirectxexception/m-p/136189#M1534 <HTML><HEAD></HEAD><BODY><P>Windows 7 SP1 meets <A href="https://developers.arcgis.com/net/latest/wpf/guide/system-requirements.htm">system requirement</A></P><P></P><BLOCKQUOTE class="jive_macro_quote jive-quote jive_text_macro"><P>DirectX</P><P style="color: #4c4c4c; background-color: #ffffff; margin-bottom: 1.5rem;">ArcGIS Runtime SDK for .NET uses<SPAN>&nbsp;</SPAN><A href="https://en.wikipedia.org/wiki/DirectX" style="color: #0079c1; text-decoration: none;" target="_blank">DirectX</A><SPAN>&nbsp;</SPAN>to provide high-performance rendering of maps and scenes.</P><UL style="color: #4c4c4c; background-color: #ffffff; font-size: 0.9375rem; margin-left: 0.75rem; margin-bottom: 1.5rem;"><LI style="margin: 0.375rem 0px 0.375rem 1.5rem;"><A href="https://msdn.microsoft.com/en-us/library/windows/desktop/ff476876" style="color: #0079c1; text-decoration: none;" target="_blank">Direct3D feature level</A><SPAN>&nbsp;</SPAN>9_3 minimum.</LI><LI style="margin: 0.375rem 0px 0.375rem 1.5rem;">Default: DirectX 11 hardware support.</LI><LI style="margin: 0.375rem 0px 0.375rem 1.5rem;">Falls back to DirectX 11 software rendering if hardware support is not available</LI></UL></BLOCKQUOTE><P>It appears to be same error found by others in this <A _jive_internal="true" href="https://community.esri.com/thread/213774-directx-error">thread</A>, can you try to install recommended Windows updates?</P><P></P><P>If machine is up to date, can you try the remarks section <A href="https://msdn.microsoft.com/en-us/library/windows/desktop/ff476082(v=vs.85).aspx">here</A>, there is a link to platform update for Windows 7?</P></BODY></HTML> Wed, 09 May 2018 17:04:48 GMT https://community.esri.com/t5/net-maps-sdk-questions/esri-arcgisruntime-argisdirectxexception/m-p/136189#M1534 JenniferNery 2018-05-09T17:04:48Z