topic Re: Export tile file get error in .NET Maps SDK Questions https://community.esri.com/t5/net-maps-sdk-questions/export-tile-file-get-error/m-p/9038#M135 <HTML><HEAD></HEAD><BODY><P>As <A href="https://community.esri.com/migrated-users/11487">Nagma Yasmin</A>‌ mentioned, the most likely culprit is the service that you try to take offline and the change on it's offline (export tiles capability) settings. This setting is controlled through the service settings and I would guess that there has been updates / changes on the service and for some reason, they have changed this.&nbsp;</P><P></P><P>If you control the service, just change this setting through the Portal/Online/Server settings. If you are using external service, contact the provider and request that being changed.</P></BODY></HTML> Wed, 14 Nov 2018 13:12:41 GMT AnttiKajanus3 2018-11-14T13:12:41Z Export tile file get error https://community.esri.com/t5/net-maps-sdk-questions/export-tile-file-get-error/m-p/9036#M133 <HTML><HEAD></HEAD><BODY><P>Get error "Service does not support exporting tiles" at ExportTileCacheTask.GenerateTileCacheAndDownloadAsync call.</P><P>it worked for last two more years, but the error show up last week. any ideas?</P></BODY></HTML> Wed, 24 Oct 2018 21:33:43 GMT https://community.esri.com/t5/net-maps-sdk-questions/export-tile-file-get-error/m-p/9036#M133 ChaoGuo 2018-10-24T21:33:43Z Re: Export tile file get error https://community.esri.com/t5/net-maps-sdk-questions/export-tile-file-get-error/m-p/9037#M134 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>Which basemap are you using to export tiles? Could you check from the REST End point whether it supports "ExportTiles" capability like this service, "<A class="link-titled" href="https://sampleserver6.arcgisonline.com/arcgis/rest/services/World_Street_Map/MapServer" title="https://sampleserver6.arcgisonline.com/arcgis/rest/services/World_Street_Map/MapServer">World_Street_Map (MapServer)</A>&nbsp;"</P></BODY></HTML> Wed, 24 Oct 2018 21:45:38 GMT https://community.esri.com/t5/net-maps-sdk-questions/export-tile-file-get-error/m-p/9037#M134 NagmaYasmin 2018-10-24T21:45:38Z Re: Export tile file get error https://community.esri.com/t5/net-maps-sdk-questions/export-tile-file-get-error/m-p/9038#M135 <HTML><HEAD></HEAD><BODY><P>As <A href="https://community.esri.com/migrated-users/11487">Nagma Yasmin</A>‌ mentioned, the most likely culprit is the service that you try to take offline and the change on it's offline (export tiles capability) settings. This setting is controlled through the service settings and I would guess that there has been updates / changes on the service and for some reason, they have changed this.&nbsp;</P><P></P><P>If you control the service, just change this setting through the Portal/Online/Server settings. If you are using external service, contact the provider and request that being changed.</P></BODY></HTML> Wed, 14 Nov 2018 13:12:41 GMT https://community.esri.com/t5/net-maps-sdk-questions/export-tile-file-get-error/m-p/9038#M135 AnttiKajanus3 2018-11-14T13:12:41Z