topic Re: AdminCacheKey in ArcGIS REST APIs and Services Questions

AdminCacheKey

TedCronin — Thu, 24 Jun 2010 21:55:44 GMT

How is this value calculated? How do we get a new one? Can this go bad where it prevents us from logging in to clear cache?

Re: AdminCacheKey

RaviNarayanan — Fri, 25 Jun 2010 15:47:20 GMT

Ted,

The value for admincachekey is set when arcgisserver is installed and it is unique to each installation in ArcGIS Server for .NET. This value is used when generating an admin token. And it is used to validate the token when a token is used to programatically clear the REST cache. If this value changes any tokens that were generated prior to the change in value of admincachekey will be invalid. it does not affect manual login to the REST admin.

more info on admintoken and clearing REST cache using admin token
http://help.arcgis.com/EN/arcgisserver/10.0/apis/rest/generateadmintoken.html
http://help.arcgis.com/EN/arcgisserver/10.0/apis/rest/clearcache.html

Ravi

Re: AdminCacheKey

TedCronin — Fri, 25 Jun 2010 16:03:32 GMT

I have post out where I cannot manually clear cache in the Server forums. This is Server 10 final.

http://forums.arcgis.com/threads/6984-Issues-with-Rest-Admin

Re: AdminCacheKey

RaviNarayanan — Fri, 25 Jun 2010 16:11:12 GMT

Is this a local user or a domain user that is used for login? If it is a local user, can you try specifying the user name as MACHINENAME\username? There was bug in pre-release version which allowed login only when the username was specified as MACHINENAME\username for local users.

Re: AdminCacheKey

TedCronin — Fri, 25 Jun 2010 16:26:33 GMT

I will try that. I redid the post install 5 times to see if that would clear everything up, deleteing users, post install, again, again, and again.

I have done:

tcronin
\tcronin
ASRCLKREC\tcronin
but
not Machine name\tcronin

I will have to VPN from home to test this out.

On another note, I am stoked I got the feature access going, finally.

Re: AdminCacheKey

TedCronin — Tue, 29 Jun 2010 17:10:31 GMT

Machine name did not work. I have logged this with Support to resolve.

Re: AdminCacheKey

RaviNarayanan — Tue, 29 Jun 2010 20:28:38 GMT

Ted,

Can you check if you can use the same username/password to generate an admin token
http://<server>/arcgis/rest/admin/generateToken

and use the token generated to clear the cache?
http://<server>/arcgis/rest/admin/cache/clear?token=<generatedtoken>

Make sure that if it is domain user the username is specified as:
DOMAINNAME\username

or if it is a local user, then the username is specified as:
MACHINENAME\username or username

Ravi

Re: AdminCacheKey

TedCronin — Tue, 29 Jun 2010 21:41:43 GMT

I can use my login to generate a token, but the clear cache will not work because it wants me to login again. For the token do, the training . . get added to the text string?

Also, note, I can login as the WebServices user, and I already changed in the config file the manual cache to scheduled within the xml last week, and logging in today as the WS user, I can verify that it is truly scheduled. It does bother me however, that I cannot login to this machine as me for admin. Server Manager works as expected, generate Token works as expected.

Re: AdminCacheKey

RaviNarayanan — Tue, 29 Jun 2010 23:23:36 GMT

For the token do, the training . . get added to the text string? .

yes, the whole string including the dots in the end .. is the token.

Re: AdminCacheKey

TedCronin — Wed, 30 Jun 2010 00:54:21 GMT

ok, I added those and it did not work, and now I am seeing the same issue with my production box regarding no access to the rest/admin. I will generate token for my production and again for my test to see if that works perhaps tomorrow will be a new day 🙂

I did not have this many issues in any of the beta releases btw, out side of feature access:)

This is my last post to Support for new Production Machine:

For my new server. I am running 2003 Server R2. I have only installed GIS Services. After install, I ran the web services post install. I logged out and back in. This is a brand new machine for 10, meaning I just uninstalled 931 to install 10. I can login with ArcWebServices. I have attempted to login from my remote machine as well as the server itself. The server itself has IE 8 and FF 3.6, and both have failed with rest/admin.

Any Ideas.

Also, So, I should be seeing a login after I type the token, and it is your understanding that this would theoretically clear the cache, or I should not see a login and it should just pass me through???

I have updated the Scheduled as part of the rest.config for this site as well, since that works, but this needs to be resolved.

Re: AdminCacheKey

RaviNarayanan — Mon, 12 Jul 2010 20:10:32 GMT

Ted, Is the REST admin using an https endpoint? If so, can you try fully typing the url to the login page as
https://servername/arcgis/rest/admin/login and see if the login works?

Re: AdminCacheKey

TedCronin — Tue, 13 Jul 2010 01:25:34 GMT

Its not, but I am willing to try anything at this point. I have been working with support and have tried just about everything over the last couple of weeks. I will try and do this when I get back from the UC.

Re: AdminCacheKey

TrevorWolfe — Thu, 29 Jul 2010 16:27:28 GMT

I'm experiencing the same symptoms as Ted. Everything else works except for logging in to the admin page. Looking in the restlog I keep getting "ERROR:Unable to determine if the user is an admin". The account I'm using is a member of the agsadmin group and everything is running on port 80. Any help would very much appreciated.

Re: AdminCacheKey

TedCronin — Thu, 29 Jul 2010 17:01:13 GMT

Yeah, someone else has this issue. Sorry:(. I have been working with Support for about a month and nothing so far has been resolved. I have taken a bit of a holiday, but still working with them to determine this issue.

Re: AdminCacheKey

RaviNarayanan — Thu, 29 Jul 2010 18:07:35 GMT

Trevor,

In your case was the Server machine on or off the network when you attempted to login to the REST admin? If a domain user was used to login and if the server was off the network, then behavior/error you see is expected. In that case try logging in using a local user that is an agsadmin.

Re: AdminCacheKey

TrevorWolfe — Fri, 30 Jul 2010 12:29:40 GMT

Ravi,

The local Admin account worked. However the server was never offline and how would I go about fixing this so a domain account will work?

Thanks,

Re: AdminCacheKey

RaviNarayanan — Fri, 30 Jul 2010 18:25:13 GMT

Trevor,

Can you check if the ArcGISWebServices user account (or whichever webservices account name that was specified durign the postinstall) is part of the agsadmin group? If not try adding this user to agsadmin and retry login using the domain account?

Ravi

Re: AdminCacheKey

TrevorWolfe — Fri, 30 Jul 2010 18:45:47 GMT

Ravi,

It's already there. Any other ideas?

Re: AdminCacheKey

RaviNarayanan — Fri, 30 Jul 2010 18:59:18 GMT

Can you also check if this WebServices user is set as the identity user of the ArcGIS Services application pool?

And something very basic which you might be already doing, make sure the username is specified as DOMAIN\username when logging in.

Re: AdminCacheKey

TrevorWolfe — Mon, 02 Aug 2010 11:52:31 GMT

Ravi,

I set the WebServices user as the identity user for the ArcGIS Services application pool and used DOMAIN\username to log in and I still get nothing. Anymore ideas?

Thanks,